66,736 Verified Client Reviews |
|
Sort by: |
UnhappyThis colour has already started to show at my roots and lighten in the most random of places. Initially it had the best results but no idea what has happened and honestly I'm really annoyed as it's been less then a month. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsIshpal G. - Thank you for your feedback. We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Crunchy, BLACK hair.I ordered “medium ash brown” for my medium brown hair with coppery/gold tones. I was looking to neutralize the copper and mellow out my tone. I followed the directions to a T and my hair came out BLACK. I am so disappointed. How do I even fix this. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsAliesha - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Works but a bit darker than I thoughtTried for the first time today and the grey coverage is about 80% effective which I suppose, is not bad compared so some other products I’ve tried. However my hair feels a bit coarse and dry after the dye job. Not sure this products is better than good quality box dye from the pharmacy. However one good feature is that it doesn’t stain the skin very much. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsDevi - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
I am very happy with color!My color fits my personality perfectly and doesn’t look like unnatural on me. The color pleases me more each day. I am grateful to Esalon for a consistently wonderful product which I find lasts longer than I could ever have imagined.Recently changed my color to more red and wow were their great comments—-really matches my personality! 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsBarbara - We're so happy to hear that you're enjoying your color! We truly value your feedback and look forward to hearing from you again in the future. |
I'll NEVER go back to a salon for color.I've been using your light blonde color for almost 2 years now and I couldn't be any happier. I've tweaked it some over time but nothing drastic. A little lighter for summer and darker for winter and every time my color is beautiful. My best friend is a hair dresser and has cut my hair for 30+ years. She, nor any other colorist, could achieve the color that I get with esalon. I'm so happy I found you! 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsAnita - This kind of feedback is very rewarding. We're so happy to hear that you're loving your color! We look forward to the next opportunity to delight you! |
Color like I've never had before from a box or salonThe package came with very concise, yet detailed instruction with all the necessary components to make the coloring process so simple and easy. And once my hair dried I couldn't have been more happy with the color. I've make a couple of adjustments to my original color with everyone at esalon so wonderful to work with to come up with a color I never thought I could achieve. Thank you so much esalon! 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsLisa - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Great colorThis product has great instructions, comes with everything you need and the color is amazing. It was so gentle on my hair. I'll never use over the counter hair colors again. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsPam - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
So pleased!I'm new to coloring my roots and eSAlon has made the process easy, affordable and adaptable. I wasn't sure initially what my true color match was but have been able to make small adjustments to my custom blend color with the help of the eSalon's colorists. It's been amazing to have expert support along the way, so thank you! The instructions in the kit are clear and the results that I've gotten have been fantastic. My hair looks and feels great. I highly recommend this product and am thankful that it's out there. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsNatalia - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
FabulousThe richness of this colour is amazing and so easy to apply! 0 of 0 people found this review helpful. Did you? |
|
Dark Blond Pearl CopperWOW! Such a lovely color. I was a little apprehensive, as I am not trying to make a statement with my hair color, I just needed a change. I really loved the demi-permanent color. It was easy to use, and so affordable. I might reduce some of the copper, because of my skin tone, but it is beautiful and I had so many compliments. Thank you!! 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsChristine - We're so happy to hear that you're enjoying your custom eSalon color! We truly value your feedback and look forward to hearing from you again in the future. |