66,793 Verified Client Reviews |
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Color is too darkColor received is too dark red not medium copper brown. Did adjust color twice. First order turned my golden brown hair Black. Second order resulted in a deep dark black red. I wish it was the right color. I have a salon appointment to fix my hair color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElizabeth - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
May 20 colorThe color was lighter as I requested, however, I did not get full coverage of my gray hair. Very disappointed in the product this time 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLorraine -We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great colorThe color was great, just what I wanted. I give it a 4.5 stars. thanks!! 06-02-21 -- My sister-in-law owns her own salon, she does my cuts. She is an excellent colorist. She complemented me on my color! Said my color was excellent and wanted to know where I got the color from. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLinda - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
So easy, I love it.The process of coloring my hair has never been so easy and I love the color although I may go a shade darker in the future but for now, I love it. Feels soft and silky. Easy application. Would recommend it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDenise - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Perfect MatchThe color is a perfect match. Very close to my natural color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaryl - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
PerfectLove the color, doesn’t wreck my hair. Highly recommend! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaura - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Happy customerVery happy with the product. It is very good quality. 0 of 0 people found this review helpful. Did you? |
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Beautiful Vibrant ColorVery easy to use, even for a novice like me. I get tons of compliments on the beautiful color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAllison - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing. Happy Coloring! |
I LOVE IT !I Love being able to do my own hair! It saves me so much money and in my own home is a huge plus! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRegina - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Great productColor is perfectly matched and the color does not fade away like other products. Thank you eSalon. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarilyn - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your customized eSalon color! We look forward to the next opportunity to delight you! |