66,793 Verificado Comentarios de clientes |
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Salon experience at homeThe colour is a perfect match for me and it is so easy to apply. Great results without paying a fortune to go to town to a hairdresser. I love the products and the customer service is excellent! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosClare - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Very pleased with the results:)I was very nervous at first but after I saw the results, all that melted away. Thanks to the team!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNina - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home. We are excited to continue working with you! |
TerribleRelieved I did a strand test, my hair turned orange, won’t be using again. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Syra! Thank you for contacting us. We are so sorry to hear that your strand test didn't turn out as expected. Please check your emails, your colorist will contact you with the solution. |
Root coverageThis go around the color didn’t stick to my gray roots well. Overall on the hair it did but not to the gray roots. I left it in longer this time too just to be sure and i still didn’t hold well. Why is that? 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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dissappointedIt seems as if the formula was changed as it did not cover well and did not last long and the grays started to show through as if it was a rinse. The color says permanent but it wasn't. Not sure if I should try it again as the order before this did the same thing! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBarb - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Doesn't cover grayHair color was darker than I wanted or thought I had ordered and even more frustrating, it did not cover my gray. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAubree - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Ähm....... meine Farbe sollte Aschblond sein mit etwas Kupfer. Bekommen habe ich 100% kupfer"blond". Ich bin NICHT zufrieden und möchte nichts mehr erhalten. Die 2 Sterne sind für die gute Anwendbarkeit des Produktes und Geruch/Verträglichkeit der Kopfhaut. Da gibt es nix zu meckern. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKerstin S. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Smashed itThis time girls you smashed it.... please keep this prescription because it is PERFECT and exactly the colour and coverage I have been after, perfect timing... wedding is in 10 days... Thank you XXX 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful matchLoved this color and matched so well with my hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKimberly - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair. Happy Coloring! |
SatisfaiteSuper couleur avec de la brillance exactement comme je la voulais vraiment au top ! Merci 0 de 0 personas encontraron este comentario útil. ¿Y tú? |