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Custom Color Set
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66,713 Verified Client Reviews |
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UnsucribePlease can you cancel my from this site? I order once , and you keep continue ordering . Please unsucribe my !!!! 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsHi Toma! We are sorry to see you go. Yes, you can. Please check your emails, we got back to you to help you. |
Second order taking forever to ship.My first order shipped in days. My second order has been a nightmare. I’m still waiting for it to ship and it’s been a week. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMia - We truly apologize for any delay. We have reached out to you via email so, keep an eye on your inbox for more details. |
Custom color - TonerColor was great match & lasted longer than expected. However the TONER which I used 2 weeks after the color turned my hair nearly BLACK!!! I will NOT be using the second set received & would like to return the toner for a refund. It was just awful... I followed the directions to a T ... everyone is commenting on how DARK my hair is now.... UGH! 21 of 28 people found this review helpful. Did you? |
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Great Color !!I Was hesitant at first. But I went ahead and purchased a personalized color. I am also a cosmetologist, and I love the color that they mixed for me. My color is still fresh. Just waiting to see how long it will be before my Grays are visible. So far there isn't any damage that I can feel. My hair is soft and luxurious. Not to mention the color in the sunlight. Thanks much. Pam Ewing 14 of 22 people found this review helpful. Did you? |
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Colors are fantastic!Products are always first class and are very easy to use. I recommended them to my sisters! 9 of 19 people found this review helpful. Did you? |
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I ABSOLUTELY LOVE IT!I used to buy grocery store brand hair color to cover my grays because it was both convenient and inexpensive. It certainly did the job but the color never lasted very long. I also became aware that it was damaging my hair.... that last part could be due to user error, but we'll never know since I won't ever again use store bought hair color! Once I tried eSalon, I was amazed with everything! The instructions, the ease of use, the items provided in the kit, all of it. But mostly I am so pleased and impressed with how long the color touch up has lasted! The cost is about 3 times more than what I was paying to color my own hair, but it is money very well spent! I absolutely love it!! And if you decide to try it for yourself, you will absolutely love it, too! 1 of 1 people found this review helpful. Did you? |
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I absolutely LOVE my custom color!This was my first time using eSalon. I had originally selected the darkest brown with copper and mahogany undertones. When I spoke with my stylist, Danielle, she advised that the brown I chose would be very dark and would come out looking more black than brown. I definitely did not want that, I have a very fair complexion! Instead, she chose medium brown for me (I'm naturally a blonde, but my hair has been processed by bleach to keep the brighter color) with copper and mahogany. She told me that the colors are darker than they appear in the photos online, which was good because I wanted a more dark chocolatey brown than a standard brown. Well, Danielle really knows what she's doing! The adjustment she made to my custom color was absolutely perfect and I love my new hair color! I am thrilled with this service and have already been telling everyone about it! Thank you so much, Danielle and eSalon, for making coloring my hair so much easier and more affordable than it's been the last 15 years!! 0 of 0 people found this review helpful. Did you? |
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Still no sign of orderOrder placed on the 1st of September apparently shipped on the 6th and still no sign of it. Can’t get in touch with customer service and tracking details not working !! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHi Sinead! We are so sorry to hear your order hasn't arrived. Please check your emails, we got back to you. |
DisappontedI am disappointed with the colour, it is not blonde at all! I am going to cancel for the time being, thank you for the assistance. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHi Sue! We are sorry to hear you didn't like the color. Please check your emails, we got back to you to help you. |
NOW I'M BALDI woke up the next morning and had a big ball spot in the top of my head. Had to cut all my hair off because I couldn't cover up the bald spot it was so evident. I did not want to go bald. Now I have to walk around like this wigs are too expensive. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSaraletha - We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |