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Custom Color Set
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66,736 Verified Client Reviews |
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Great service and productOther than the long delivery time I really liked the product, application choices and instructions. I will be a repeat user. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDanielle - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Colour faded in a not so nice colourLoved the initial colour - it has faded to a colour that is not flattering :( 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSara - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Something changedIt’s washing off really fast and it’s depositing a lot of red. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDiana - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not cover graysColor was spot on....but am back at salon. Disappointing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaria - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
NiceNice color all over. However it is a bit too red for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKelly - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not color the gray in spotsThe first time it didnt cover all the gray, I thought it was me. This time, it didnt cover it all again. So I need to cancel my acct. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSandi - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not really happyI Like the overall kit, thought it was nice but the colour did not cover my grey very well and when it came to pulling it out to my ends I did not have enough colour. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you asap. We truly appreciate your feedback and the opportunity for us to make it right! |
LOVE IT Best haircolorI recently adjusted my haircolor to golden mahogany, a color that esalon advertised for spring. I also use the golden mahogany tint rinse. Love love love it. So many compliments. Thinking about the Aurora products to intensify keep the color vibrant. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsClarissa - Thank you so much for sharing your feedback with us! We're glad our products and color adjustments have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
Great new colorEasy to do with great instructions. Color is beautiful, natural. Gray coverage is perfect. This is the best my hair has looked in ages. I don’t exactly enjoy doing it myself. Guess I have a diva complex. But this is sure a wonderful product with superior results. Sorry to say I’m more satisfied than most salon experiences. My neice just had to say something. “I just love this new color you are using. So much more natural!” 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarolyn - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your custom color! We look forward to the next opportunity to delight you! |
Excellent service and fabulous colourI loved this service and the way it was packed. The colour was great, very natural. I loved it. 0 of 0 people found this review helpful. Did you? |