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Custom Color Set
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66,736 Verified Client Reviews |
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Very darkThis should have been the same colour as the previous one but it has made my hair very dark which is annoying as the previous colour had lightened it to a more natural colour after box dye nightmares! Hopefully the next one can rectify this issue! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmber B. - We appreciate your feedback here at eSalon! We are so sorry to hear that you were not happy with the outcome you expected with our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Hair get super dry and worst color ever!!Not the color which I expected. Hair gets super dry. It doesnt cover gray hair fully. After coloring my hair felt like nothing changes in my hair, need to go to beauty salon now. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSnehal - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Color was nice but too darkI would like to reorder a different color but I cannot figure out how to do it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPhyllis - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Waste of time and moneyI'm very disappointed. There was not enough dye to cover all my hair. My roots have a red tone to them. My grays did not get dyed. I have to redye my hair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTara - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Returned to senderThe previous order on 2/12/21 was too dark. The color darken my hair color . Had to send this one back (return to sender) 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsZenya - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
So glad I have eSalon!This product is customized and flexible, and is more convenient and less expensive than going to the salon. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTamD - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Cool colorLove the color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaura -Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color! We appreciate you sharing, and Happy Coloring! |
PerfectAileen, you made the color perfect this time. Thanks for being patient with me and getting my youthful color. Everyone loves it!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDawnn - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Perfect colorI like this colour set. Perfectly matched 😊 0 of 0 people found this review helpful. Did you? |
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Darkest brownThis was the most accurate hair color i have ever had that matched my natural hair color! 0 of 0 people found this review helpful. Did you? |