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Custom Color Set
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66,689 Verified Client Reviews |
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Doesn’t cover grey hair at allThis is the second hair colour order I’ve received from esalon and I can’t honestly say I am so disappointed! The hair colour does not cover my grey hair at all even though I follow my personalised instructions. The only reason I gave 1 star rather than 0 is because I liked the way the hair colour was packaged. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSalma K. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
My recent purchasedIt came out too dark. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarmen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Please remove me from your planYour advert and enrollment did not say anything about signing up for a year. I asked if this product was ok for my black people kinky hair, no response hence my being scared to use the one you 1st sent, cancel everything........ very difficult to get hold of anyone with the prompts on account home page, no way to cancel, very disappointed 😯😯 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDa Te - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
my hair turned red /0rangemy hair is orange / red and i dont know how to fix it 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLetizia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Beautiful colorThe color eSalon choose for my hair was a perfect match. The color 100% covered the grays in my hair. I am truly pleased with my results! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRach - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Above and beyond any hair color I've used. Excellent qualityGreat customer service to mold the color that you want and change it for each season. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Soft silky hair and long lasting colourI have been using the semi-permanent colour and find it lasts really well. The colour products leave my hair shiny and not too dry - surprising as I have curly hair which tends to get damaged quite easily. I also really like how easy it is to apply - don't see myself going back to a salon any time soon! 0 of 0 people found this review helpful. Did you? |
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Works great!Saving tons of money doing this myself and it comes out great each time. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTina - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Love itHair color is great and customer service is phenomenal. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHattie - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Awesome Results!I am extremely glad I did this! The color is radiant and has beautiful depth. I have been coloring at home for years. I started to gray young. At 56 years old I have had my color discontinued a few times. The thought oh having a color made just for me was very intriguing. My hair felt softer and more alive. I love the highs and lows in it. I just love it! Easy to apply. You get Everything you need in the kit. Worth every penny! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJacquelyn - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |