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Color Set
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66,818 Verificado Comentarios de clientes |
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Great colorPerfect color! Love it! But to pricey for my budget at the moment … 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Terri - We're so happy to hear that you enjoyed your customized eSalon color. We just wanted to remind you that you save 20% when enrolled in our Color Plan and we offer several options to unlock free shipping. We truly value your feedback and look forward to hearing from you again in the future. |
Color turned way too dark I had to go buy color removerI had to go to Walgreens and get color remover to get the way too dark brown removed. This did not happen with the color kit I received before this kit. I can't afford mistakes 😢 like this last experience. I wrote to you abt my pkg being unusually late and it was damaged, scrunched up when it arrived. I was very very surprised. It wasn't bad enough to not open but clearly not in good shape. The previous experience was excellent. Sorry I can't afford these issues. Stopping any continued orders. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFran - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Hat wieder nicht geklapptSehr dunkel , entspricht nicht meinen Erwartungen!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSofia M.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
didn’t cover graysmelled bad and strong but still didn’t cover grey. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosThank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
SpitzenergebnisDie Farbe, die Katharina N für mich gemixt hat, ist wunderschön! Vielen Dank! Nun werde ich abwarten, wie lange sie hält und mich dann wieder melden. Es ist sehr gut möglich, dass ich Stammkundin werde. ❤️ 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Lovely colourI love the packaging , makes me feel special haha Colour always comes out stunning 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful Hair!I was so nervous about coloring my own hair but eSalon made it so easy for me to do my own coloring with the videos and the step by step instructions. My gray is GONE! I have never been so pleased in all my life with hair color. They did a fantastic job putting my color together for me. Thank you! Thank you!! I will be ordering again when the time comes. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShelda - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
First time userSuper happy with everything about it. Easy, everything I needed. Color was just what I wanted and covered my gray. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Salon QualityGreat instructions, with everything needed in the kit. May need to re-evaluate the color for the next coloring, but the gray is all gone. The shampoo and conditioner left my hair feeling not over-processed at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSondra - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
No longer covers ANY grayI only have a handful of gray hairs and this hair color does NOT cover gray. I don't know if the formula has changed because it used to but it does not any longer. After "coloring" my hair with ESalon, I had to purchase a store bought root cover up to do the job. Not paying more than double for it not to do a darn thing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMcClelland - We’re sorry to hear that your hair color is not covering grays as expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |