|
Custom Color Set
|
66,754 Verified Client Reviews |
|
Sort by: |
|
Dries my hair out and color washes outI was excited after my first shipment and color. The color was nice and I felt like it lasted until it grew out, but I don't know if the second shipment was different, but my hair became very very dry after I touched it up and after only a couple of days the color on the roots began washing out and the grays began showing again. I had already added the Tint Rinse onto my next order before I applied the second color and forgot to cancel the third shipment, so now I got the third shipment with the TInt Rinse that I will not be using and is a waste of money. I am very disappointed that this dried my hair so as much as I wanted to use this service it is not for me. Now if I can only figure out how to cancel the auto-ship....they don't make it easy. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMaria - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Terrible Color. Not what I asked forHorrible color. I asked for a copper color instead it turned my hair light golden blonde. Now I have to go through additional expense to correct this awful color. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMary - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Verry happyThanks for good product for let my grey hairs come back to black colour..love its 0 of 0 people found this review helpful. Did you? |
|
Love it so far!Took a couple days to show it’s lovely golden color. As always with my hair, tends to be a bit reddish blonde at first. Patience and a wash or two and it has become the golden blonde I wanted. Nice, easy to use color kit! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsHi Deb, Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your custom Light Blonde (Golden) color. We look forward to the next opportunity to delight you! |
my color looks niceThis is easy to use and I really like my color. Thinking I might want to change it to just slightly lighter for summer. Hoping my colorist can give a suggestion. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsAndrea - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
TRUST THE PROCESS!!I won’t lie… going into this, I was not very hopeful. I knew the dye was good however I didn’t expect it to be THAT good!! My colorist worked with me to find a color that not only made my hair look good, but also made my skin glow!!! Plus the process was so incredibly easy!!! Everything is super self explanatory and simple. I can not express my love for this color and company enough!! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMcKenzie - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Great colour.Wouldn’t go anywhere else other than salon but for the price this is great. 0 of 0 people found this review helpful. Did you? |
|
Still turned reddishThe color im going for is a cool beige which the ends of my hair are. My roots are still a reddish blonde color. I mentioned this the first time and was given a credit. Then despite sending a picture and expressing this in writing already...twice....was sent the exact same formula (after I get a msg about gray coverage which I never said anything about bc I dont have any gray hair so if there really is a note in my acct like I was told I dont why...not a word about changing it like I asked though) and what do you know....same results. Thanks. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsAutumn - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
RedTo brassy 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsAngelic - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Giving this one last chanceAlright, I tried it again. Last time my hair was destroyed. It turned purple! Took me months and money to get it back to one color, and back to blond. But decided to give it one more chance and I love it now! Worked great as an all over color! Was easier to use and didn't smell. I Have restarted the auto ship program. 0 of 0 people found this review helpful. Did you? |