66,736 Verified Client Reviews |
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Great ProductA dear friend of mine colored my hair. She loved that everything came with it! The color is thick and goes on very easy and absorbs very well. I will need to make a color adjustment on my next order. Thanks for a great product! 👍👍👍 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsThank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Best hair color ever!The color is the best I have ever used and last a very long time also. Much better than the hair salon I go for hair cut and color. Thank you. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsThank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Perfect BlendMy colour is perfect now! I even get compliments on it. When I say I did it myself - the ladies ask how and I say eSalon! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPamela -Thank you for the great review. Everything our clients’ say is valued and we look forward to hearing from you in the future! |
Color not what I asked forI specifically asked for an ashy light brown what my hair is is orange brown and this was on new growth with no color on it to affect the color application. The process is easy and the product box, instructions and application items are good quality. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsValerie - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Omg just wowWell well ths first time I saw this i was like no way I was on the fence then I thought just do it so I did it and omg I will never go back to the salon it helps because I can cut my own hair x 0 of 0 people found this review helpful. Did you? |
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Most recent color orderI am not sure what happened, but I just put color on my hair four days ago. I have been very happy with my color, however, this time the mixture did not darken my hair at all. When I shampooed it off, the color was as light as it was before I applied the color. Do you have any idea why this would happen? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWe apologize that your color did not turn out as expected! Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
ReviewReally good product but I feel instructions could be clearer 0 of 0 people found this review helpful. Did you? |
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goodI have used the color twice now. I still need better gray coverage near my temples and still striving to find the right color. but overall color is good and seems to last 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathy - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Color does NOT last more than 3 weeks!!!Have trie this product 3 times, applying as directed. Color IS pretty. First time did not completely cover gray but color was adjusted and it then DID completely cover gray. However, after 3 weeks, about an inch of gray again was visible despite fact that I shampoo with color friendly product only about twice weekly. The color is pretty by much cheaper product at Walgreens lasts a little longer. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMargo - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
left alot of redI was hoping that using this product vs. a box when im in a rush and cant make an appt for color would be a good bridge. I felt dried out after and it left a lot of red tones. Im using purple shampoo to tone it down but it isnt working great. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMeg - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |