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Custom Color Set
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66,689 Verified Client Reviews |
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Love the color!It's a great brunette red and blonde tones! And it lasts! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnna - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Great product!Love it love it love it! Feel like I’ve been to a salon 0 of 0 people found this review helpful. Did you? |
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Perfect Custom Color SetMy hair turned out the color I wanted it to! Best hair color I have used in a long time. This set did not dry my hair out, no icky smell, easy to use and all the extras in the set are great! I love eSalon and my color! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDiana - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
DisappointedI asked for a lighter formulation and didn’t get one. I was yes it lighter for this shipment and I usually get an email asking if I want a change, and I didn’t get it 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDiane - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color is greatThe first color was too light and didn’t color the gray, the second batch was spot on, the third batch looks like the first. Not too thrilled about this. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not cover my grey very wellDid not cover my grey very well. I was disappointed. Revlon and other store bought permanent hair colors covered the grey much better 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAda - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Color lasted 2 weeks at besrWe followed directions as instructed but the color began fading within 2 weeks of application! I'm attempting to cancel my subscription. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElizabeth - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
DisappointedI was so excited to get my color in the mail. I got it today, opened the box and was so disappointed. My hair is thick and goes over halfway down my back and I was sent 1 bottle. The bottle is pretty much useless since I can’t color my entire head I won’t be using it at all. Will not be continuing my subscription 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPaige -Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
It's not that good so I want to cancelNot worth the money so don't send anymore to me not satisfied 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDonna - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Wow!I was really sceptical after salon colouring for years and having really strong colour resistant greys. I need not have worried, my colour is fabulous, the method is easy and the amount of compliments I've received is unreal. Best of all though is the super efficient customer service and of course, the money I am saving every month! 0 of 0 people found this review helpful. Did you? |