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Custom Color Set
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66,754 Verified Client Reviews |
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Color didn’t cover graysThe package and the presentation outstanding, a beautiful color but didn’t cover the grays. I followed the instructions as noted but it didn’t work. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Patricia, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. :) |
The best dye!Without a doubt this is the best hair dye I have ever used. It covers grey, doesn’t fade and lasts much longer than others I’ve tried! 4 of 7 people found this review helpful. Did you? |
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LoveI received the package few months ago to scared to try jeotgoing to my stylist until today I finally decided to be brave and try the color set And I have to tell you unfortunate for my hair dresser ESalon was true to their words the color is beautiful The work was easy a bit more trash than needed But I love the color I hope it stays true after a few washes 0 of 0 people found this review helpful. Did you? |
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It damaged my hair so badlyColor was good but my hair was so damaged I would rather never apply this to my hair again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Sindhoo! We are so sorry to hear your hair felt damaged. Please check your emails, we got back to you to help you further. |
Hair color is excellentColor came out excellent! I got tired of paying $220.00 for a color and cut, this is much better and well worth it! 6 of 9 people found this review helpful. Did you? |
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Love, love, love my colour!!!This was my first time using eSalon and I love my colour!! After answering a few simple questions about my hair, eSalon sent me my own personalised colouring kit. The kit arrived with everything needed to colour my hair, and easy-to-follow instructions. The process was quick and easy. There was no strong nasty chemical smell. My colour is exactly what I wanted, and my hair is super soft and manageable immediately after colouring. I would absolutely recommend eSalon to everyone. 3 of 6 people found this review helpful. Did you? |
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Great productNatural colour 0 of 0 people found this review helpful. Did you? |
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Asked the color be brightenedIt matched ok but needed a little lift. The colorist changed the formulation, and it went from good to perfect! Wonderful color, great service! 0 of 0 people found this review helpful. Did you? |
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Colour changeMy colour was almost the same as my natural colour but over the following weeks it turned a ginger shade which is most unpleasant & will take months to grow out. No mention of this happening was made when I purchased. I would never have used the product had I known. No warning was given. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Judith! We are so sorry to hear about your color results. Please check your emails, we got back to you to help you. |
Came out light redI did this on virgin hair with highlighted ends. Instead of medium blonde I got a light copper red on the virgin hair and something like medium-ish blonde on the tips. Problem is it looks gross- roots aren’t supposed to be warmer/lighter than the ends. I followed the instructions and did the ends last, but seeing how awful it looks on the virgin part- the majority- makes me think whoever mixed the color (Samantha) just picked the wrong color. So frustrating. I do not recommend and I’m definitely not coming back. I need to book a real salon appointment now to fix this. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKailey - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |