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Custom Color Set
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66,655 Verified Client Reviews |
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Perfect!!I have been trying for many months to get just the right color of strawberry blonde and nothing worked very well. I tried a glaze that left my roots uncolored, so I looked like I had striped hair! Nightmare! But this kit and color hit the target. Just what I wanted!! So happy I found you, eSalon! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaura - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Love itGreat colour and lovely coverage 0 of 0 people found this review helpful. Did you? |
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Super easyI get so excited when I know my order is coming. It is always beautifully packaged, easy to use and the colour is blended exactly how I ask for. 0 of 0 people found this review helpful. Did you? |
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Color is great!Color was great. Wasn’t enough due to cover shoulder length hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebbie -We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
would of liked the color a tad lighter.color lasted 3 wks before it was noticably grey 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDiane - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Colour ratingit wasnt a great shine or strenght to the colour 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsYvonne F. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Terrible!Color is not as dark as the photo shown during ordering process. It did not cover gray AT ALL. I was better off with store bought color. Absolutely not worth the money. I will not continue with this scam. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKeena - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Product good but BE CAREFUL!!!!!The products are good. The application directions are not clear enough nor do these provide good & concise order of directions & what to do. Also, there is no disclaimer of what NOT to do!! DO NOT PUT CAP BACK ON A BOTTLE W MIXED COLOR. Use most if not all product or discard what you don't use. Mine shot up & exploded color all over my bathroom!! Discard used/unused products right away. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMeredith - We truly appreciate your feedback! Upon reviewing your profile, we see that you are currently working with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Definitely not satisfiedI asked for a dark purplish color and my roots are now bright orange. i have dark blonde hair and never said i wanted to go lighter, i specifically said i wanted DARK color. Not sure how i ask for a refund 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAshely - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Dries my hair out and color washes outI was excited after my first shipment and color. The color was nice and I felt like it lasted until it grew out, but I don't know if the second shipment was different, but my hair became very very dry after I touched it up and after only a couple of days the color on the roots began washing out and the grays began showing again. I had already added the Tint Rinse onto my next order before I applied the second color and forgot to cancel the third shipment, so now I got the third shipment with the TInt Rinse that I will not be using and is a waste of money. I am very disappointed that this dried my hair so as much as I wanted to use this service it is not for me. Now if I can only figure out how to cancel the auto-ship....they don't make it easy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaria - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |