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Custom Color Set
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66,655 Verified Client Reviews |
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best dye i ever usedjust need it to cover my grays for a longer time. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCandice - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Good at first…The first set sent was great. After that every bottle turned my hair a different colour and I ended up going on holiday looking like Ronald McDonald! (Yes there were tears!) I still have two bottles that I had pre-ordered. I will not be using them and have gone back to my original brand. So disappointed as the first one was a beautiful colour. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDeanne B. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Good concept, bad coverage!This is my second time trying this hair color set out. I waited a year due to thinking maybe postpartum hormones were a factor but I don't find that to be the case. The first time, it didn't touch my very few grays. I went a darker color so I expected this to work. Aside from the horrific, eye burning smell, it didn't touch my grays. A year later, since my hair girl was put out of biz due to COVID, I decided to try again. This time, the awful smell was still there and my few tiny grays were only magnified by the copper in the color I chose. In my otherwise dark hair, they stand out like a lighthouse! Sadly, I won't try this again. Good concept, bad coverage! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristina - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not impressedThe color was totally off..suppose to be light blonde..very brassy looking 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristena - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love 💘Love that you have customized my color. Very easy to use. 2 sets of gloves is also nice. I also Like that I don't have to worry about whether or not I have the proper products in my cabinet. Knowing that my order will be shipped when I want it and I can change it if I like before the delivery date. Love love love eSalon! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRana - Thank you for sharing your feedback with us.We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
great colourThis is the first colour that I never felt tingle my scalp and I had no itch afterwards either! The colour is amazing great pay off and easy to put on. Very clear instructions. It is watery compared to some dyes, so be extra careful that it doesn't splash or get someone else to put it on for you! 0 of 0 people found this review helpful. Did you? |
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Custom mixedI sent a picture of what I wanted and I got exactly what I wanted 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSherry - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Great colorThis product is easy to put on and doesn’t stain my bathroom when I make a mess. The color last pretty long and I mainly need to recolor because of mr roots showing not because of fading. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathlene - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Happy as can beI'm so satisfied with the color I get alot of compliments 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Sandy, Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying your custom Light Brown (Copper Golden) color! We truly value your feedback and look forward to hearing from you again in the future. |
GoodI love the color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristiana - We are thrilled to hear you love the outcome of your hair. We truly value everything our clients’ say and we hope to continue helping you find hair perfection! |