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Color Set
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66,754 Verificado Comentarios de clientes |
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Hair colorIs it possible for hair color to be affected by the heat in transit? I wasn’t able to apply the hair color until last week. I was out of town but had people picking up my mail. I always follow directions. My roots are an auburn color now. It’s not supposed to be this way. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWe're so sorry to hear your latest color did not turn out as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details! |
It was a beautiful color initially. It completely washed out though.Completely washed out within a little over a month. Maybe because it was ammonia free idk. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCynthia - We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Turned blond highlights greenColor turned blond hi lights greenish under indoor lights. Did not cover grays after 2nd wash. Still has greenness color. Does not look good. Will be getting professional color correction as soon as my hair regains a better not so dry texture. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarsha - Thank you so much for reaching out to us with this feedback. We are truly sorry to hear that the results of your most recent formula had a green tone to it. Here at eSalon, we take our Color Happiness Guarantee seriously, and we would love to remedy this for you. One of our Color Experts has reached out to you via email with additional information, and next steps. We look forward to speaking with you soon. |
ColorLove my color mix 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Helen - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
The best hair dye everI have been with e salon for a little while, I can say that the hair dye is amazing and it’s beautiful after you’ve washed your hair my hair is shiny and a beautiful rich colour I get so many beautiful compliments from friends and family. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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10/10 at home hair salon experience !I found eSalon by accident 😅and it's been the best decision! If I could give another star ⭐ I 100% would. Thank you eSalon for making a scary/anxious hair situation a good one! 🥰 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDanielle - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Best custom color setThe color was absolutely perfect. It was so professional. Very easy directions and everything went perfect. This is why I’m ordering again. Will continue. Ty 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosConnie - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Always predictable resultsColor last longer than store brands and the results are always predictable. Staff is great to work with on even very minor adjustments in color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Pamela - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and coverage! We look forward to blending your next color soon! |
Love the colorI always liked the color but it wasn't as easy to apply as I had hoped-for. That being said. I still used it. Now I have let my hair return to its natural color. It was different from what I expected but I like it. If I decide to color again I will lat you know! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Be cautiousThe first time, turned my dark blonde hair orange and the color they sent to fix it, made it worse. Then they sent a cure all color to help that and I have given up, I will just have to live with orange hair, until I can get to a salon. It may work for many people but for a few of us, this is a disaster. An orange disaster. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaurie - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We appreciate you reaching out! |