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Custom Color Set
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66,866 Verified Client Reviews |
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need lighterI want a lighter shade 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebbie - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
It’s a little farkIt’s just a little too dark. Who do I notify I have a new address: 27 so regent st. Wilkes-Barre PA 18706. Same phone number 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarol - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color?Still trying to get the color right. I leave it on new growth for 40 minutes and my hair still doesn’t hold the color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMargaret - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not enough gray coverageThe color was nice but it did not give enough gray coverage around the crown of my face. I really concentrated on coloring that area heavily but it didn't work. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRegis - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not covering grey rootsIt’s doesn’t covering my grey roots at all, very disappointed, not happy with all my orders, it doesn’t work for me at all. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRossana - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Is not covering graysThis is my 2nd order. The 1st order did not cover my grays, I contacted the colorist to adjust. Unfortunately, the 2nd order was no better than the 1st 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRebecca - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Great hair color.The custom color was better. Not dull looking and so dark as before 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDiane - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
I do this better than my hairdresser!With apologies to all the hair dressers who left my greys grey, my face stained, and charged me through the nose. This is sooo easy to apply and the results are brilliant. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlexandra - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
I am really satisfied with the colourThe hair dye arrived beautifully packaged. It was very easy to use and there were no unpleasant smells My colour came out really lovely. There is no hint of brassiness or any other weird tones and my hair is in great condition. 0 of 0 people found this review helpful. Did you? |
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BeautifulI love my pretty color!!!! The kit is so amazing and the instructions are very easy to follow ❤️ 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTheresa - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |