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Custom Color Set
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66,713 Verified Client Reviews |
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Unhappy with how the color turned outI tried esalon because my sister has been using it for quite some time and likes it a lot. If you want a normal shade of hair then I'm sure esalon is fine. However, I was definitely looking for something more vibrant and had uploaded a picture to show my faded, brighter copper color. From the choice of esalon's pictures online it looked like my choice would match the roots I currently had and that I choose a bright enough color. However, my first warning that I would not like the result should have been the email from the colorist saying they wondered if I wanted to go even lighter because they were afraid the color I choose was too dark??? I said I would like the lightest copper possible based on the example I uploaded. The result was my hair went to DARK COPPER instead of light copper and even though the company offered me a free color because I didn't like how my hair turned out I have to strip this color out of my hair because I cannot use a lighter color as it currently is. Now I would like to say that the dark copper is a nice shade, and I've received a lot of compliments, but it is not what I wanted. I believe the colorist didn't include the right developer to lift my color more. The lady that used to do my hair used a higher developer. I know this for a fact because she told me and my color was much more vibrant/bright. She stopped doing hair which is why I decided to try this company. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHello Carrie, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! (: |
Products wonderful! Shipping is slowI am horrible and doing my own hair…usually. But these products make it so easy and the results are fantastic! My hair salon owning friend thinks I’m seeing another stylist and doesn’t believe I am coloring my own hair. The highlights made me nervous but again, results fantastic! 6 of 7 people found this review helpful. Did you? |
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Great color!My hair feels soft, was easy to apply, looks very natural to my own hair (minus grays); Color is perfect. I use a Dark Blonde and my hair looks like medium brown with violet tones. 8 of 10 people found this review helpful. Did you? |
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My redI am so happy with my color. It took some tweaking but it's perfect now. Thankful for everyone's help!!! Beautiful Never bleeds or smudges 3 of 4 people found this review helpful. Did you? |
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Won’t wash outI liked how easy it was to order a customized color and the cute packaging. The color was more or less what I wanted. I got a demi permanent which is supposed to wash out after 24 washes. However, it’s been 80 + washes using mostly clarifying shampoo, and my hair isn’t back to what it was. I’m pretty sure it’s permanently stained now which is not at all what I expected or wanted. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLeslie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great colorSuper happy with the adjustment my colorist made for me. The deeper color much better suits my skin tone. I’m very pleased! Thanks ESalon. 5 of 6 people found this review helpful. Did you? |
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Fantastic results!Easy to follow instructions, beautiful color results! Also I have an allergy to developers.This products selection of developer is the same level my stylist was using. Highly recommend! 4 of 6 people found this review helpful. Did you? |
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terriblemy last one here was way to black and burnt my head I have burn bumps all over the place I amnot happy at all I want a refund for this one . 1 of 1 people found this review helpful. Did you? |
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Response From Our Expertstheresa - We truly appreciate your feedback and sincerely apologize for your experience. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not at all the colour i asked forLuckily i did a strand test before applying this colour all over! I mixed up the contents as directed and it looked very red...not at all like the colour i asked for. So decided to do a strand test....well im glad i did. My hair strand went BRIGHT RED!! If i had applied this all over and ended up with bright red hair i would have been fuming! Still not happy that i have paid for a hair dye that I can not now use 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Carly! We are sorry to hear your color hasn't met your expectations. Please check your emails, we got back to you to help you further. |
Recommending to EveryoneEverything you need, customizable, easy to use, great results! 1 of 2 people found this review helpful. Did you? |