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Custom Color Set
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66,713 Verified Client Reviews |
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Great colorSuper happy with the adjustment my colorist made for me. The deeper color much better suits my skin tone. I’m very pleased! Thanks ESalon. 5 of 6 people found this review helpful. Did you? |
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Fantastic results!Easy to follow instructions, beautiful color results! Also I have an allergy to developers.This products selection of developer is the same level my stylist was using. Highly recommend! 4 of 6 people found this review helpful. Did you? |
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terriblemy last one here was way to black and burnt my head I have burn bumps all over the place I amnot happy at all I want a refund for this one . 1 of 1 people found this review helpful. Did you? |
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Response From Our Expertstheresa - We truly appreciate your feedback and sincerely apologize for your experience. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not at all the colour i asked forLuckily i did a strand test before applying this colour all over! I mixed up the contents as directed and it looked very red...not at all like the colour i asked for. So decided to do a strand test....well im glad i did. My hair strand went BRIGHT RED!! If i had applied this all over and ended up with bright red hair i would have been fuming! Still not happy that i have paid for a hair dye that I can not now use 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Carly! We are sorry to hear your color hasn't met your expectations. Please check your emails, we got back to you to help you further. |
Recommending to EveryoneEverything you need, customizable, easy to use, great results! 1 of 2 people found this review helpful. Did you? |
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Not quite the colour I was expectingSo, this was way more ginger than I was expecting. I was expecting a more honey/strawberry blonde but have ended up with a light auburn mix with a hotter root. As a natural ginge anyways, wasn’t a major shock but I imagine it might make some people a bit shocked if they were expecting a lighter tone 1 of 1 people found this review helpful. Did you? |
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UNSEALEDI was so excited to get my Esalon Hair color. Well this is not what expected. Hair color was spilled all over! Total huge mess. I want a refund. Very unsatisfied. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsCynthia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color shadeI received my order and was really excited about it. After applying it and follow each direction I’m not quite happy with the outcome. The color isn’t what I was expected. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathrin - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Perfect!This color was perfect, especially for the Fall! Didn’t change up my natural color too much 1 of 2 people found this review helpful. Did you? |
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Wrong redI wanted to like this but no. First, the color was too runny after mixing. It was dripping down my neck. Second, I told the colorist to stay away from the bluish dark red. Unfortunately, that’s what I got. It’s way too dark and no bright red like I asked for. Third, the entire step where you have to mix the remainder of color with water and dump on your head then massage in…that was an entire waste of time and ended up being one big mess. Sorry salon, this is not for me. I’m going back to Madison Reed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |