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Custom Color Set
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66,689 Verified Client Reviews |
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Doesn’t Cover Grays and Faded WuicklyI am so disappointed in this product, after being so excited. First, it did not cover my gray roots sufficiently. Second the color faded right away and is now has a brassy greenish appearance. Third my hair came out somewhat dry. Meanwhile I’m having difficulty canceling! And it is so expensive compared to the L’Orial products I’ve been using, which perform much better. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDana - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not what i orderedI wanted a caramel color and got a really dark brown color. I really did not like the color because it is not what I expected 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCamila - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Did NOT want any red tones...however...They mixed a color for me that made my hair look red even though I was very firm about not wanting anything that could have any red tint...now I have red toned hair for 4 weeks. grrr 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSharon - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Quality colour with gorgeous tonesI have always box dyed as didn't think it was worth paying so much to get it professionally dyed, I tried this to see the difference and its amazing , great lasting colour with beautiful tones. I will never go back to shop bought box dye. 0 of 0 people found this review helpful. Did you? |
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No issuesI like the color. It seems to stay in longer than what I have used in the past. Thanks for a good match with the color I had requested 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebbie - We’re pleased to hear that you’re enjoying your custom color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Great colorThe color is always perfect in covering my gray roots. Great service. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaVonne - We're thrilled to hear that you're enjoying your color! We look forward to our next opportunity to delight you! |
Love the product.Great product!! Love the instructions and the personal hair colorist. This is awesome. They give you all the tools you need to professionally color your hair so it looks like just came from salon. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristine - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
In loveI love my hair color. I get complements all the time on my hair. The color is great and love the fact I don’t have to worry about going to the store to buy the stuff every 5 weeks 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarly - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
I'll never go back to a salon!Perfect color, couldn't be easier! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGina - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Perfect Color!I changed my haircolor one shade darker and it turned out so beautiful. I know you might be thinking only one shade darker but my hair was lightest blonde (but looked white). I am very pleased. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJuudy - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |