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Custom Color Set
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66,689 Verified Client Reviews |
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Not happy with my root touch upsMy color, medium brown, was prepared March 31. I was able to use it June 22. I'm not happy with the results. Maybe it took so long before I applied it? Bottomline, I'm not re-ordering. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEmma - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
CoverageDid not color roots or gray hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDenise - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Too much ammonia!The color made my eyes sting from the ammonia. I've never had that issue with another at home hair color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTeri-Thank you so much for sharing your feedback with us. We are always looking for ways to improve our products, and your feedback truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. We will be reaching out to you shortly to discuss our color formula with you. |
PerfectNot sure how you nailed it but the color was absolutely perfect. I just colored for the first time so excited to see how well it holds up. I had three complements my first day back at work after coloring. Not from co workers but patients who I have never met before. Now it’s been a few weeks I only have one issue. My hair isn’t as shiny as it usually is after coloring. 0 of 0 people found this review helpful. Did you? |
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Perfect colorThanks for amazing products 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLilian - Thanks so much for your feedback! We are so very happy to hear that you loved your customized eSalon color! We appreciate you sharing, and Happy Coloring! |
Love the color, simple and deliveredPrepared with details, simply a wow! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPatricia - Thank you for your feedback! We are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Great at home productsFor me I appreciate the customization of the products especially when the salons are closed or you’re in need of last minute maintenance. Much better than drug store box dyes! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarrie - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Beautifully doneVery happy with this color. So perfect for my complexion. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeather - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Did not cover gray hair.Did not cover an within an hour left over color foamed out the bottle. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJoni - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Hot rootsI have used esalon for many years. I took a break and it seems my former profile was deleted. I decided to color at home again, and my roots are orange. I reached out to customer service and received no response 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCatherine - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |