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Custom Color Set
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66,689 Verified Client Reviews |
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Hair colorVery best product you can purchase . The results are amazing. If you want the best for your hair sign up now! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLinda - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Perfect color!!I love my custom color. I’m 47 and have never colored my hair until last year when I purchased my first color from your company. I’m a natural redhead and have just started to get not gray hair but a few white hairs and they were making me crazy. I was fearful of coloring my hair because I didn’t want it to look fake but no one can even tell. I cannot even tell, with the exception of all the white hairs now being gone! So thank you, thank you, thank you! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmy - Thank you for your feedback, and we are so excited to hear that you are enjoying your eSalon color and coverage! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
AmazingI absolutely love salon! I don’t know how they do it but they ask you questions and bam! You get exactly what you ask for. This last by far longer than any product I have used so far! Thank you salon 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDawn - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
the answer for redheadsBefore I purchased from eSalon, I had bought drugstore kits and colored my hair myself and on a few other occasions I had it done professionally at several different salons. It NEVER came close to my actual hair color - I am trying to get rid of grays and back to my natural 'red' hair color which is actually more copper and auburn. The salons had some of my original hair color and could not get it even in the right range. I am so thankful for eSalon!!! I actually ordered it last year but then with never leaving your house - I didn't use it until a few days ago. It is fantastic. Thank you for getting it right. I am so happy that I get so close now to my original copper-auburn (we need more words redheads, and no I don't use the g-word). This is everything you need at an affordable price. Very happy! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKimberle - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Does not cover greysThe colour to start with was good but after 2 washes my greys were showing through! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLinzi S. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not the right shadeDespite providing a photo, this colour was sadly not right at all. I love the idea, the kit, etc - and the colour is nice - but it is not what I asked for. I clearly said I would not like to go any darker and my hair is now considerably darker. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRebecca - Thank you for reaching out and for sharing your experience with us. We are sorry to hear that your color came out darker than you were expecting. A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. We appreciate your feedback and look forward to helping you reach your desired color! |
ColorIt doesnt cover greys good 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPeri - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Colour didn't workMy roots are miscoloured with my whites left behind and now I have a full roots line after coloring my hair which is VIBRANT in more copper then copper/brown. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChantel - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Washed outI followed all steps & products and waited 2 full days to wash hair as usual. Hair color came off onto my hat & pillow and after first week more color washed out, the greys & norm hair show through. I only shampoo every other day & use J&J baby shampoo, no other. I do not use styling products, chemicals or blow dryer. Prep to dye-ive tried clean hair/48hr no wash hair, extra roots/ends product/process. Also purchased & tried tint rinse boost-leaves residue on everything! & pigmented conditioner. Im not sure why this is NOT taking to my hair? Healthy hair border med-fine, shoulder length. This is my 3rd or 4th kit and have adjusted color on last 2 shipments-Suggestions? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMom - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
My regular salon is open again...But who cares? My has grown from short to shoulder-length, my eSalon color is gorgeous and covers my gray well, the Lights system added another dimension, and I get compliments on my color ALL THE TIME. I love when people ask me who my colorist is - and I point them directly to eSalon. I explain that I actually got to work with a colorist at eSalon to get to my color, how responsive she was, and that the customer service is excellent. Additionally, I'm saving a ton of money. The pandemic had a lot of downsides, but this wasn't one of them! 20 of 21 people found this review helpful. Did you? |
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Response From Our ExpertsMary Lynn - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |