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Custom Color Set
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66,689 Verified Client Reviews |
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Good Quality Easy to UseI love this so much. The items in the pretty pink box come personalized with your name. It has little stickers to tack you instructions to the wall or mirror so you are able to read them without touching them. The hair color covers well and lasts. The fact that it shows up at your door is pretty awesome too!! This is a good quality product that is gentle to your hair and so super easy to use. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarla - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing and Happy Coloring! |
Not sure they understand the greying customerNot as happy with my last 2 colours so not sure if I will use again. Maybe I was too ambiguous with my request, I explained I wanted to move towards my natural greying colour but the end result was more like my hair colour when I was 20. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSuzanne L. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right. |
CancelI would luke to cancel my order and my enrollment. Please cancel my name 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJanice - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
A little disappointedI had a lot of root touch up to do and I finally had a chance to use my first box of esalon colour. The colour is good however, the greys around my face were not covered. It is not terrible but I usually don't have this type of grey showing for four or five weeks. The disappointment is that I just did my hair today and it looks like I need my hair coloured, especially arround my face. I am going to give it one more try. If the results are the same, then I will cancel my autoship. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLori - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
didn’t worki tried to have an email conversation with my supposed stylist, and after a few back and forths she said understood my requests and had a formula ready. it did nothing but dry out my hair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLexi -We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Dark and dryThe colour was very brown and the condition dry. Normally use Clairol and they leave my hair silky smooth. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSiobhan G. - Thank you for your feedback. We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts will be in contact via email and will be happy to assist in this process. |
Brilliant productsColour is excellent 0 of 0 people found this review helpful. Did you? |
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colorI like the color. It's a little darker than before and has some golden highlights. The color lasts longer this way too. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPhyllis - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
ColorThe color was the same as my natural color. And it gave awsome highlights 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsClaire - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Really Great !This stuff works well, I like it and will use it again. Did not completely cover my greys, though better than other products I've used. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSherry - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color for better gray coverage. We are excited to continue working with you! |