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Custom Color Set
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66,880 Verified Client Reviews |
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ExcellentI love you , my original hair color as a child was golden blonde as I got older it started getting darker and darker . I always wanted that golden blonde back but every time I would try to dye it with store bought color I would turn red . Well thanks to you I have my golden blonde back without the red , thank you thank you I’m a happy girl 😄 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaryann - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
PerfectI love this color!!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNicole - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your customized color! We look forward to the next opportunity to delight you! |
Super easy it is to do myselfeasy to follow instructions, love how perfectly it covers GRAY & looks awesome! I especially love the look & smell of products - it's just like walking out of a salon :) 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMalena - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Darker than expectedI was expecting the color to be lighter than it was. My colorist has been amazing and worked with me right away to have this corrected on my next order so its the color i was looking for. Excellent service for sure. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVicki - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
This was my first time and I have to admit I got the wrong color.I wanted a muchThis was my first time ordering and I really wanted a much lighter brown with red in it.i need to speak with.ce line on this How do I lighten it up?I'd rather speak with her in person.thank you Mrs lynell Lambert 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLynell - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs based on your conversation with her. We look forward to hearing your feedback on this new formulation soon. |
Too darkColor was too dark. Not at all what was presented. Will give one more try to get it right I requested a refund and still have not received it as of today July 9, 2021 0 of 0 people found this review helpful. Did you? |
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Still doesn't quite get the greysIt was adjusted but still can't get all my Grey's 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLorena - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not good this timeI have used e salon before and was very pleased. However this time it made my hair so dry it was like straw. I am a very disappointed customer and will not use again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
My first & second shippment was the perfect color.The color are fantastic, but for some reason my last order contains much red in it. I was disappointed after the coloring. I am to sick to report this matter at present. i had major back surgery. Please do not change my formula. Thank you. Recommend to anyone who wants a good hair color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDoreen - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Did not cover gray color fades out in 3 weeksSo much for the professional color matching. It only last for 3 weeks. As for first time buyer I was suppose to have free shipping was charged I'll stay with store bought hair color that lasts I do not recomend esalon 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPatricia - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |