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Custom Color Set
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66,772 Verified Client Reviews |
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AwesomeAt first I was hesitant to put the color on my hair. Exactly 1 month before I decided to try the new color. I was astonished by the great result and highly recommend it. Kudos to the esalon team.. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElaine - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Easy to useLeft my hair feeling soft, easy to use 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelissa - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
Didn't color evenly??It was a terrible coloring kit?? I followed the directs completely!!! I am is disappointed! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKimberly - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Got it rightThe last color you sent was perfect.! Finally covered those nasty grays. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color! We appreciate you sharing, and Happy Coloring! |
Didn't last as long as expected.I love the color that I got- demi permanent Warm beige light brown - however I thought that it was supposed to last through about 24-28 shampoos. The little bit of gray I have came through really quickly and the color mostly washed out after about two weeks which is maybe 7 shampoos. Even with all this, I would still purchase again because it was very easy to use and came out really nice. Not ready for permanent yet, but will definitely buy this from eSalon also when I am ready. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDiane - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
I am so happyI received my color yesterday and I was very surprised how quick I got it. Today, I dyed my hair and I Soo super happy with the color and the products. Thank you to Heather who made the color for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaria - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Really nice home color kitESalon’s color kit is easy to use with super comprehensive instructions and online videos. I think they’re custom service us super responsive and caring. I recommend this product! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKimberlee - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
Hair looks so natural!I had colored my hair for several years and the biggest problem i had was getting a consistent color. Three years ago i decided to just let my hair go whatever color it wanted to go. It was totally white and while that suits some people it did not suit me. I looked totally washed out and i felt washed out. When i put this color in it instantly made me feel younger and that is more important than having people say i look younger. My hair felt thicker and looked so healthy and shiny. Even though it is now fading away since i used the demi permanent one, it still looks natural and i still love it. Thank you E-Salon. 43 of 45 people found this review helpful. Did you? |
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Response From Our ExpertsDiane - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate your sharing and Happy Coloring! |
Wrong colour match!I’ve sent to you my pic to avoid any mistakes with matching colour and it ends as a total disaster! The colour you sent to me it’s not even close! I’m absolutely not satisfied with the colour at all! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsInez M. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Yellow hair!The one thing I didn’t want was yellow hair and now I am sitting here with bright yellow hair! Going to cost me more to fix this than the hair color cost me! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |