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Custom Color Set
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66,713 Verified Client Reviews |
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Best DIY Color !I have been coloring my hair over 25 years and have used a number of different products. They were simply Ok and washed out after only 2 weeks. ESalon is a different ball game! The color lasts longer. Better than that, the color is MY color! It matches my natural coloring, thanks to my personal ESalon colorist . I have asked for it to be adjusted over time and it has only gotten better! Yes, it is more costly than drugstore brands, but still over $100 less than in a salon. When my hair needs to be done, I don’t want to wait 2 weeks for an appointment, my kit is in my bathroom ready to go. I’ve had numerous friends wanting me to share where I get my hair colored. They can’t believe I do it at home. Once a friend asked IF my hair was colored! That’s the best compliment of all. 3 of 6 people found this review helpful. Did you? |
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Incredible presentation but mixed resultsSo, I will preface this by saying it was fully my own fault for misunderstanding what colour I'd receive based on how dark my base hair was, but it is true that I wasn't satisfied at all by it. When I contacted customer service to express this, not only were they incredibly reasonable but upheld their colour guarantee promise and listened to all of my concerns. I do intend to try this product again and will most likely review then to confirm my thoughts, but solely based on this experience I would just want to inform anyone with about medium brown hair that this shade (medium brown red copper) will be very very subtle on you. Perhaps that's what you're looking for, but I truly just wanted to have a brighter red copper shade, which is why this is 3 stars. The packaging was as beautiful and well organised as the adverts suggest, the smell of the product was much milder than box dyes I've previously used and the texture of my hair did generally feel brilliant after. If you're scared of trying, definitely do give it a go but don't feel afraid to contact them concerning exactly what you want. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJesse A. - Thanks so much for sharing your feedback with us. We're so happy to hear that you love our service and our Colour Experts could rectify this situation with a colour that will better suit your needs. We look forward to hearing more of your feedback in the future. As always, do not hesitate to contact us if you have any questions. Thanks again for choosing eSalon! |
Not as expectedDon’t like the colour and the dry feeling it gives my hair. Also not happy that Klarna is showing that a payment is due for next colour when I have paused my plan and would like it cancelled altogether 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHi Tammy! We are sorry to hear your results are not meeting your expectations. Please check your emails, we got back to you to help you further. |
Was pretty but not what I asked forThe color wasn’t what I wanted. Was too bright and wasn’t like the pictures I added 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAlexandra - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Beautiful Copper Red Orange Color!!Love the updated color! Thanks Mindy!! 5 of 7 people found this review helpful. Did you? |
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Wrong colorI asked for a lighter hair color because my hair always lightens during the summer. Turns Strawberry Blonde. It now is a true COPPER PENNY color, shiny and very pretty, but certainly not LIGHT, not Blonde, not Strawberry. Nothing like what I wanted. I am seriously disappointed in eSalon for the first time!!! I asked for a LIGHTER color! I’m not happy at all. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKat - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Salon QualityJennifer- you did AMAZING! I am so happy. Step by step instructions eased my anxiety and made it easy for me to follow along. I have been paying hundreds of dollars every few months to maintain this copper and you nailed it on the first try. Thank you!! 3 of 6 people found this review helpful. Did you? |
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PerfectExactly the color I was looking for. I don't know how they do it! 1 of 1 people found this review helpful. Did you? |
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Good productMy order cam in a personalized box, which was a delightful added touch, the packaging is of good quality and products are nicely placed inside the box. I liked the low odor of the different products. Once applied & processed the color came out very nice, not as dark as I would of liked it, but a nice color non the less. What i was not impressed with was the grey coverage, there is a noticeable color difference where my grey hairs are (much lighter), it does not look horrible, just looks like I have streaks lol 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsTiffany - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Stunning high-end resultMy natural hair colour used to be auburn, gold and light brown with bits of dark brown. eSalon has managed to get my hair back to looking natural. Gold shiny highlights and a range of colours and looks natural. Other brands just left my hair too dark, block of one colour.. no highlights or shine. 1 of 1 people found this review helpful. Did you? |