|
Custom Color Set
|
66,713 Verified Client Reviews |
|
Sort by: |
|
Wrong colorI asked for a lighter hair color because my hair always lightens during the summer. Turns Strawberry Blonde. It now is a true COPPER PENNY color, shiny and very pretty, but certainly not LIGHT, not Blonde, not Strawberry. Nothing like what I wanted. I am seriously disappointed in eSalon for the first time!!! I asked for a LIGHTER color! I’m not happy at all. 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsKat - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Salon QualityJennifer- you did AMAZING! I am so happy. Step by step instructions eased my anxiety and made it easy for me to follow along. I have been paying hundreds of dollars every few months to maintain this copper and you nailed it on the first try. Thank you!! 3 of 6 people found this review helpful. Did you? |
|
PerfectExactly the color I was looking for. I don't know how they do it! 1 of 1 people found this review helpful. Did you? |
|
Good productMy order cam in a personalized box, which was a delightful added touch, the packaging is of good quality and products are nicely placed inside the box. I liked the low odor of the different products. Once applied & processed the color came out very nice, not as dark as I would of liked it, but a nice color non the less. What i was not impressed with was the grey coverage, there is a noticeable color difference where my grey hairs are (much lighter), it does not look horrible, just looks like I have streaks lol 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsTiffany - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Stunning high-end resultMy natural hair colour used to be auburn, gold and light brown with bits of dark brown. eSalon has managed to get my hair back to looking natural. Gold shiny highlights and a range of colours and looks natural. Other brands just left my hair too dark, block of one colour.. no highlights or shine. 1 of 1 people found this review helpful. Did you? |
|
Unhappy with how the color turned outI tried esalon because my sister has been using it for quite some time and likes it a lot. If you want a normal shade of hair then I'm sure esalon is fine. However, I was definitely looking for something more vibrant and had uploaded a picture to show my faded, brighter copper color. From the choice of esalon's pictures online it looked like my choice would match the roots I currently had and that I choose a bright enough color. However, my first warning that I would not like the result should have been the email from the colorist saying they wondered if I wanted to go even lighter because they were afraid the color I choose was too dark??? I said I would like the lightest copper possible based on the example I uploaded. The result was my hair went to DARK COPPER instead of light copper and even though the company offered me a free color because I didn't like how my hair turned out I have to strip this color out of my hair because I cannot use a lighter color as it currently is. Now I would like to say that the dark copper is a nice shade, and I've received a lot of compliments, but it is not what I wanted. I believe the colorist didn't include the right developer to lift my color more. The lady that used to do my hair used a higher developer. I know this for a fact because she told me and my color was much more vibrant/bright. She stopped doing hair which is why I decided to try this company. 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsHello Carrie, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! (: |
Products wonderful! Shipping is slowI am horrible and doing my own hair…usually. But these products make it so easy and the results are fantastic! My hair salon owning friend thinks I’m seeing another stylist and doesn’t believe I am coloring my own hair. The highlights made me nervous but again, results fantastic! 6 of 7 people found this review helpful. Did you? |
|
Great color!My hair feels soft, was easy to apply, looks very natural to my own hair (minus grays); Color is perfect. I use a Dark Blonde and my hair looks like medium brown with violet tones. 8 of 10 people found this review helpful. Did you? |
|
My redI am so happy with my color. It took some tweaking but it's perfect now. Thankful for everyone's help!!! Beautiful Never bleeds or smudges 3 of 4 people found this review helpful. Did you? |
|
Won’t wash outI liked how easy it was to order a customized color and the cute packaging. The color was more or less what I wanted. I got a demi permanent which is supposed to wash out after 24 washes. However, it’s been 80 + washes using mostly clarifying shampoo, and my hair isn’t back to what it was. I’m pretty sure it’s permanently stained now which is not at all what I expected or wanted. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsLeslie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |