66,772 Verified Client Reviews |
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Love the colourFound the colour I love 💕. The mix is great thick and easy to apply. However, this time it did not cover all my greys at the front , will need to leave in a little longer. Whether these are extra stubborn unsure . I will continue to use as I find the product suits my hair and I love it 🥰 0 of 0 people found this review helpful. Did you? |
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Color niceThe colors are nice. Doesn’t leave your head itchy or hair feeling like straw. I deducted 1 star for the crappy instructions and the lack of actual communication. The instructions and communication seemed like the customer service person just simply read and posted from a preset menu. The instructions I was given were incorrect for what I needed as well. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeather - Here at eSalon, we are always striving to create the best products possible. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Terrible! It didn’t cover my gray!I tried this New Company for Something different than a Box Color & Cheaper than a Salon. But, this Color was a Complete Let Down. What can I say. It was in a Pretty Box. But, it didn’t Color my Grays at ALL! Waste of money! I wish they would let me down load pictures! But, they Won’t! Good Luck if you try this Company? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBonnie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not the color I orderedI ordered a soft black color , the color I got was a coppery brown color , color was inconsistent in different areas of my hair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmber - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Washes out pretty quicklyI just can’t get it to last more than a couple weeks before my roots are washed out again and look like they need to be done. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKatie - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not the right shade at all!!My roomate tried it and it wasnt the right color. I tried to ordered one too and yet again, the colour was awfull. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsÉlizabelle - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
GreatEasy to use and reliable 0 of 0 people found this review helpful. Did you? |
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great color and easy!this is an amazing color and very easy to use! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJenny - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Very GoodLove this hair dye. Quick and easy to use. Have asked for more red in my next box. Is lasting really well ❤️ 0 of 0 people found this review helpful. Did you? |
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Great productColour covered all grey hair. Hair is soft and did not get dried out. Even colour throughout 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBillieJoe - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate your sharing and Happy Coloring! |