66,713 Verified Client Reviews |
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It damaged my hair so badlyColor was good but my hair was so damaged I would rather never apply this to my hair again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Sindhoo! We are so sorry to hear your hair felt damaged. Please check your emails, we got back to you to help you further. |
Hair color is excellentColor came out excellent! I got tired of paying $220.00 for a color and cut, this is much better and well worth it! 6 of 9 people found this review helpful. Did you? |
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Love, love, love my colour!!!This was my first time using eSalon and I love my colour!! After answering a few simple questions about my hair, eSalon sent me my own personalised colouring kit. The kit arrived with everything needed to colour my hair, and easy-to-follow instructions. The process was quick and easy. There was no strong nasty chemical smell. My colour is exactly what I wanted, and my hair is super soft and manageable immediately after colouring. I would absolutely recommend eSalon to everyone. 3 of 6 people found this review helpful. Did you? |
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Great productNatural colour 0 of 0 people found this review helpful. Did you? |
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Asked the color be brightenedIt matched ok but needed a little lift. The colorist changed the formulation, and it went from good to perfect! Wonderful color, great service! 0 of 0 people found this review helpful. Did you? |
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Colour changeMy colour was almost the same as my natural colour but over the following weeks it turned a ginger shade which is most unpleasant & will take months to grow out. No mention of this happening was made when I purchased. I would never have used the product had I known. No warning was given. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Judith! We are so sorry to hear about your color results. Please check your emails, we got back to you to help you. |
Came out light redI did this on virgin hair with highlighted ends. Instead of medium blonde I got a light copper red on the virgin hair and something like medium-ish blonde on the tips. Problem is it looks gross- roots aren’t supposed to be warmer/lighter than the ends. I followed the instructions and did the ends last, but seeing how awful it looks on the virgin part- the majority- makes me think whoever mixed the color (Samantha) just picked the wrong color. So frustrating. I do not recommend and I’m definitely not coming back. I need to book a real salon appointment now to fix this. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKailey - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Best gray hair coverage everThis product was the perfect color for me. It more than met but exceeded my expectations. This was the first time coloring my hair myself and it was an awesome experience. I absolutely love it. 1 of 3 people found this review helpful. Did you? |
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Best home coloring kit!!!After many failed box color kits, this company gives me real salon color and shine. My hair comes out evenly colored, in great condition, and the color holds without fading. 0 of 2 people found this review helpful. Did you? |
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Wrong ShadeI order a medium blonde copper color. What I got was a dark violet red color, I had to go to my hairdresser to get some of it stripped out. Would've had better luck going to Sally's and getting color from them. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJessi - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |