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Custom Color Set
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66,566 Verified Client Reviews |
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i am very happy. i will buy againhighly recommended 3 of 4 people found this review helpful. Did you? |
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Love this colour !Really easy to apply and does exactly what you want it too. Nice rich colour and blends really well. 0 of 0 people found this review helpful. Did you? |
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Roots didn’t take. The rest of color, great.My roots did not take the color. I followed directions completely starting with my roots using a bowl and brush, covered everything, let it set for the recommended time and you can still clearly see my grow out. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMariah - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Very bad.I didn't get any colour change 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Arun! We are sorry to hear you didn't get any color change. Please check your emails, we got back to you to help you further. |
Nice color but short livedI'm going to give this another try, but I've used this twice and both times the color is beautiful, but fades. I expect it to fade some, but this color seems to fade within 2 to 3 weeks after coloring. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGretchen - We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
Perfect Color MatchI'm writing to share my fantastic experience with your custom color set. I ordered it for the first time recently, and I was extremely pleased that the color matched my expectations perfectly. The instructions provided were clear and easy to follow, which made the application process straightforward. I especially appreciated the step-by-step guide, which helped alleviate any concerns I had about coloring my hair at home. Overall, I am very happy with the final result! 7 of 8 people found this review helpful. Did you? |
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New color!I love the new tone of my color! It's subtle and just right. 0 of 0 people found this review helpful. Did you? |
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UnsatisfactoryDidn't cover greys and colour is dull looking. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Danielle! I'm sorry to hear your greys weren't fully covered. Please check your emails, we got back to you to help you. |
My hair color is different from the dyed roots.Not bad, but the paint washes off very quickly. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Olha! I'm sorry to hear your color washed out. Please check your emails, we got back to you to help you further. |
I did not want more than one and they sent it anywayI have been trying for weeks to get my $ back as they send you color monthly without permission. I told them I didn't even try the first one and I don't want a 2nd hence please refund my money. So far, no money. I am going to try the product that I got on the first order and review the good, the bad and the ugly. I wondered why they called me to see if I needed help with the application. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNancy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern via email. Please let us know if there is anything else we can do to help! |