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Custom Color Set
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66,772 Verified Client Reviews |
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Waste of MoneyDo not buy 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShyera - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
BrassyI had originally sent my hairstylist formula to get an exact match to what he was doing. The color came out very brassy and not like I had it originally. This second time around the formula was adjusted but it still is very brassy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlexis - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Love the color but washed out a little fast.I really like the color but the grey sorted coming back after 2 shampoos this time (my third time) I am not sure what was different I was a little disappointed this time. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDoreeen - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
No gray coverageNot happy 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngela - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
The best color everI love this colour it’s perfect for me.Fantastic quality and as good if not better than any hairdresser. 0 of 0 people found this review helpful. Did you? |
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Love my colorThis is such a good product and easy to use 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Brilliant hair colourColoured my hair this morning, I am a hairdresser, I am so impressed with this product, colour is amazing 👏 0 of 0 people found this review helpful. Did you? |
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Best of the bestI have tried sooo many different brands and types of color on my hair over the past years. This is my absolute favorite. At first I had picked a color that ended up being darker than I wanted and it was so easy to let them know and tell them what I wanted to change. The color comes out looking great, the instructions are super easy and my favorite part is that the product is really alot. I have think hair that is currently so long it now touches my butt and I still don't need extra. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRebecca - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Very impressedI was so impressed with the personalization of my kit. it was like going to the salon and my hair looked Sooooo healthy afterwards. The eSalon team thinks of everything. Thank you so much 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLynne - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Silvia M AMAZINGI loved the small tweak - my color feels shinier - great job and taking my desires and making it happen. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKat - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |