|
Color Set
|
66,793 Verificado Comentarios de clientes |
|
Ordenar por: |
|
I LOVE IT!!!This product is so easy to use and it literally looks better than when I get my hair colored at the salon. I could not be happier :) 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosKristy - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Just arrivedJust wanted to say I’m so excited to use my hair colour it’s arrived quickly and packaged beautiful, will be doing this after my night shift on Sunday. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
BeautifulReally lovely ash brown with not so much red. I had it adjusted slightly and I love it. The color is rich and shiny. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosDorothy - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Gray hairDid not cover any of my gray very unsatisfied 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMary - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not the colour I wanted at all !!I received my colour yesterday, I've done my hair by the letter in the instructions , instead of my hair being light blonde , it is now a light ginger! Not the colour I wanted at all !!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosHi Carol! We are sorry to hear that the color didn't meet your expectations. Please check your emails, we've just got back to you to help you further. |
Terrible - total scamAnd still no answer.....it is awful that I cannot change my color on my own. I need to go through some mythical "stylist". I actually didn't not like the color I was being sent so I wanted a new color but was not given a way to change it ..... system only allows a note to be sent to stylist who then ever responds. Good way to make money off customers by sending them stuff they don't want and ignoring their requests. I tried to stop the auto-ship also and cancel but now it looks like that didn't even happen. Apparently they do whatever they want.....geez. Total scam. Interesting....now I am trying to publish my review and it saying over and over again I need to "refresh". Then I have to retype it then "refresh" then retype.....so much for an honest review. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosSheryl - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
PROLONGED ARRIVAL TIMEThe hair color is great. It's always been awesome. But for the past couple of months, the delivery time gets longer and longer. This months order was suppose to ship on 9/6/22... it still hasn't left the post office. Had the same issue last month. I know you're not responsible for the post office but if this continues, each month, I'll stop purchasing. Very frustrating! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosBecky - We're so sorry to hear your most recent order hasn't arrived! We have reached out to you via email to see what we can do about remedying this situation. We appreciate you reaching out! |
Great serviceMy first order didn’t go so well my greys weren’t covered but customer service is excellent they send me a new formula that worked great, I simply love my hair color, my scalp isn’t itchy or irritated, Thank you! 22 de 24 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMaria - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
BeautifulThe box it comes in, is so pretty and I am made up with the colour.. I will definitely be ordering again :) 12 de 14 personas encontraron este comentario útil. ¿Y tú? |
|
Great color adjustment for gray!My gray roots (59 yo) were getting brassy with the medium brown/ash color. I took a few pics and sent them to the eSalon team and they recommended updating to medium brown/pearl. Huge improvement! I look ten years younger. At my age, that’s a gift 😁 5 de 5 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosTracy - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |