|
Custom Color Set
|
66,793 Verified Client Reviews |
|
Sort by: |
|
Love it!Perfect color. Was exactly what I was looking for. Minimal fade. Not brassy at all. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsTricia - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
new color looks greatI love the lighter color! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsGerri - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Love the colorIt last for at least 7 was, but the gray on my temples wash out after about 2 was. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsBarbara - We are sorry to hear that you were not fully satisfies by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Needed more dyeUnfortunately one bottle wasn’t enough to cover my ends. Plus, my roots seemed lighter. And it was more of a soft black than a blue black on my ends, for the parts of my hair that got some color. Other than that, the application process was good. :) 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsChirstabella - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help |
Not enough to cover my grays - Redder than I thoughtThere was definitely not enough to cover all my grays as it was in the order before so I aam stuck with grays and the color turned out redder than I thought 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsSuzette - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Perfect!My colour is absolutely perfect. I love it! It's so rich and doesn't look like the typical drugstore box hair dye. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsDanielle - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Full coverage is greatThanks for amended colour. The grey at my temples is fully covered this time. 0 of 0 people found this review helpful. Did you? |
|
ColorIt is perfect. Never thought I would see my natural color again. But you did it. Thank you so much. It has been 16 years friends didn’t even know I had red hair. All loved it! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsHi Colleen, Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your custom Dark Blonde (Copper Mahogany) . We look forward to the next opportunity to delight you! |
Perfect every timeLove it!!!! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsAlissa - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying the Custom Hair Color! We look forward to the next opportunity to delight you! |
Bad luck with this companyThe color I received was not close to what I asked for and it took ten months to get back to a normal shade after that brassy disaster. One thing I will give them is their color has staining power! I specifically had not checked autoship because I wanted to check out the color first and I also knew I would be moving to another address. They shipped the next month anyway to the address I had already left. By the time I was able to retrieve the package it was too late to return it. While I was very annoyed, I didn’t want to bother writing a bad review but did call the company and tell them I was unhappy with their product. Despite that, they’ve continued to bombard me with emails asking me to come back. That has finally reignited my displeasure with them and has brought on the review they could have avoided by simply accepting that they had lost a customer. 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsTheresa - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |