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Custom Color Set
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66,772 Verified Client Reviews |
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ColorIt is perfect. Never thought I would see my natural color again. But you did it. Thank you so much. It has been 16 years friends didn’t even know I had red hair. All loved it! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Colleen, Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your custom Dark Blonde (Copper Mahogany) . We look forward to the next opportunity to delight you! |
Perfect every timeLove it!!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlissa - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying the Custom Hair Color! We look forward to the next opportunity to delight you! |
Bad luck with this companyThe color I received was not close to what I asked for and it took ten months to get back to a normal shade after that brassy disaster. One thing I will give them is their color has staining power! I specifically had not checked autoship because I wanted to check out the color first and I also knew I would be moving to another address. They shipped the next month anyway to the address I had already left. By the time I was able to retrieve the package it was too late to return it. While I was very annoyed, I didn’t want to bother writing a bad review but did call the company and tell them I was unhappy with their product. Despite that, they’ve continued to bombard me with emails asking me to come back. That has finally reignited my displeasure with them and has brought on the review they could have avoided by simply accepting that they had lost a customer. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsTheresa - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
TerribleThe color does not last although it is the right color. But it has dried my hair and made it so frizzy I can’t repair it! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTara - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Not the color I was going forI was trying to get a medium brown, my hair went black.... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChrystal - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Amazing!I have box dyed my hair in home for over 13 years now. Almost every time my hair turns yellow/orange/red! It not uncommon for me to dye it multiple times in one week just trying to fix it. I'm lucky I have hair left. I decided to try this company after watching a YouTube video. I followed the directions and my hair turned out PERFECT! I'm so happy! Dark blond to medium ash blonde. I will never go back to regular box dyes again! 4 of 6 people found this review helpful. Did you? |
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Response From Our ExpertsHeather - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Great ProductAbsolutely adore this product. I had a phone call from an hair advisor at esalon, which was appreciated. I chose a dark blonde ro touch up my roots. I amnso impressed. My hair looks fabulous and was easy to do witht the follow guide. Was very impressed. I will definitely continue to use these excellent products. I think I may choose a highlighter or a lighter blonde to see how they compare to cover roots products. I can't wait to try more of these products. 0 of 0 people found this review helpful. Did you? |
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Great coverageCovers all my grays and lasts. Makes my coarse hair appear healthy. Great color selection 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTehmina - Thank you for sharing your feedback! We're thrilled to hear that you're enjoying your custom blended color. We look forward to our next opportunity to delight you! |
FinallyPerfect color! I love it!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCandice - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Shiny HairThe colour is really natural, a great match and has left my hair shiny and well conditioned. The whole package is very good value too as comes with a brush, gloves, shampoo and conditioner. Overall it’s been a very positive experience, and I’ll definitely be ordering again. I’d never go back to boxed dye now and I’d definitely recommend this. 0 of 0 people found this review helpful. Did you? |