|
Custom Color Set
|
66,880 Verified Client Reviews |
|
Sort by: |
|
Dried out hairMy hair felt great after the first two times and then it started to have that really dried out, hard feel to it. My ends split and really soaked up the pigment and became too dark. I needed almost 2” cut off and I’m letting it grow! There is also a really strong odor of ammonia with this color, thus the drying out of my hair issue. I don’t blow dry my hair and rarely do I use any type of heat styling. I have naturally “beachy” type waves. So I am no longer receiving this product. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJennifer - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Didn’t work on my hairOrder came fast, but it didn’t change my hair colour 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsAlanna - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Never received my orderNot good- 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsKathy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not the color I wantedI ordered medium brown golden but it looks more like copper on my hair. Hate this shade. :( 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsLubabah - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Great colorExcellent product 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMaria - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Hair colourExcellent coverage. I love this stuff. So much better than shop bought products that have fizzled out after 2 weeks 0 of 0 people found this review helpful. Did you? |
|
exactly what I asked forThe first color I was sent was too red. I've been red for 12+ years but I wanted a change. I requested less red and they delivered. It's perfect. My hair doesn't feel dry at all. It's shiny and healthy. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsRachel - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Love itI love how much color it adds 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsCrystal - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Saved me time and money!I can’t believe how easy it was! Usually, I spend 2 to 5 hours in the salon getting my hair done and have spent up to $400 on my hair! It’s crazy that I spent half the amount I give as a tip and less than 30 minutes at home! Absolutely amazing results and my hair is soft and feel healthy. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMichelle - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
One word: AwesomeI was very much on the fence about ordering color online and after a couple of weeks I took the plunge and ordered. I sent 3 pictures along with my color quiz and my colorist NAILED IT! I was a little worried about seeing the word "mahogany" but this is a perfect match to the current color I was wearing. I've used both home box color and had salon color and both were very strong smelling and left my hair dry afterward. This smell was not strong and my hair was insanely soft and shiny after. It been a month and I still don't see gray hair poking through. I have my auto-ship set for 10 weeks and feel comfortable ordering again and again. It would be nice to get free shipping with any auto-ship and not just those over $40. I know a lot of other companies that offer that as a perk as well as the discount. I'm very picky about what hair products I use since I have naturally curly hair. You never want to anger the curl beast. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsTracy - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |