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Custom Color Set
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66,793 Verified Client Reviews |
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Love the colorEasy to use, love the color, your color consultants were correct, the other color would have been too dark 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDiane - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
colour did not come out as describledwas given "medium chocolate brown" and the colour came out practically matching my old auburn hue. I told family members I was trying esalon and the next time they saw me they said I thought you were moving away from reds. It looks the same as before except no roots. Definitely not a chocolate brown. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJenny - We truly appreciate your feedback! Upon reviewing your profile, we see that you are currently working with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Too dark, and hair is dullMy color was supposed to be a dark brown, but came out black. The copper corrective color was supposed to be lighter, and my hair was JET black when it was done. My hair always finished she’s kind of dull and frizzy. I’m not at ALL happy with this experience!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPaula - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Doesn't work on greyI just colored my hair and used all the dye, especially where there's a concentration of grey. The grey is still there. I won't buy this product again 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulie - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Didn't cover any grays, color washed down the drain.I've been satisfied with previous custom color sets I've received, but recently the quality has dropped substantially. I followed the instructions carefully, per usual, and the dye didn't cover any of my grays, and all the purple washed down the drain. Would not recommend. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRachel - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Perfect!This is my third set now, and love my custom colour. I was a bit too cautious with my first colour, but after giving feedback to the team my formula was tweaked & now it’s perfect. I love love everything from the packaging to the detailed, custom instructions and especially pesky grey coverage - highly recommend 0 of 0 people found this review helpful. Did you? |
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ColorReally like the results 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaria - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Love love love itGreat colour Hair feels great! 0 of 0 people found this review helpful. Did you? |
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Like your colors.Good color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDeb - Thanks so much for your feedback! We are so happy to hear that you love your customized eSalon color! We appreciate you sharing, and Happy Coloring! |
Love it!Perfect color. Was exactly what I was looking for. Minimal fade. Not brassy at all. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTricia - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |