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Color Set
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66,818 Verificado Comentarios de clientes |
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Not receivedI never received my last order! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not cover my gray rootsThe color is beautiful where it took, but even having followed the directions step by step my gray roots are still showing through. I was very excited to try esalon and had a great referral but disappointingly the color just didnt work to cover my gray roots as i was hoping abd expecting it to. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Tolle Farbe!Die Farbe ist toll, die Handhabung ist auch in Ordnung und die Farbe hält länger als die aus der Drogerie! Einfach toll! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Love the productThis product is amazing!!!! They make it very easy to use at home, the box has everything you need. I have a lot of grays it covered it all and the color was exact what I want. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love my hair color 😍I love my new hair color. I have naturally dark blonde hair with cool tones (more on the green side), so this added warmth which complimented my warm skin tone much better. These colorists are pros and are slowly turning me into one as well. Absolutely love ❤️ 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your custom eSalon hair color! We look forward to the next opportunity to delight you! |
Beautiful Fool Proof HairLove my color and have been pleased with how it turns out every time. Easy application and great results! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLauren - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Love it!!I am so happy I decided to purchase from eSalon. The process was so super easy, very well explained on every step, and super great product quality! I can't wait until my next order!! 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaylie - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
ENDED UP WITH LIGHT BROWN AND GOLD HAIRWaited for what seemed like an eternity for this color to arrive! So used it this morning. Not only did it not cut or color my gray, but it didn’t do anything for the blonde highlight remnants I had left. Do ur selves a favor, get your color done in a salon, where the stylist can actually show you the color and evaluate how your hair will grab the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoy - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps, so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us and giving us the chance to get it right. Happy Coloring! |
Not good for meI do not like this hair company I’m trying to cancel my orders I do not want any new colors from here 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVikki - Thank you for reaching out! We're sorry to hear you've been unhappy with your color. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Didn’t work for my hairYou sent two sets of hair color I use them both on in one time. It did not work at all. At least a little bit of color on my hair. It was nothing. I am surprised when I know from My bank account that they will sent me another set. I am trying to cancel but it’s hard how to find where to cancel on the website. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMalia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |