|
Custom Color Set
|
66,793 Verified Client Reviews |
|
Sort by: |
|
Love itI absolutely love it ❤️ 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJennifer - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
ColorI love it. It covers my grays as long as I do according to instructions.***** 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsPatricia - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Love My Red!I have tried other products and esalon has my best color and hair care options. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsBrandi - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Loved it!I really love the color they worked out for me as well as the highlights. I had my daughter apply both following your instructions. The only problem is that my hair started falling off after three weeks. I had my thyroid checked and it came back okay, so I’m putting my order on hold for now. I wonder if others have had this problem before. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsInes - We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Happy customerThis did exactly what was promised. I only wish they offered a lifting agent so that I could try more vibrant colors on my naturally brown hair! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsIleana - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
GraysIt didn’t cover my gray completely I followed instructions has it was written 😔 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsDebbie - We’re sorry that you were unhappy with the gray coverage results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
My roots are a different colour after dying to my hairHi, I ordered your dye for Dark Brown with Copper and my roots have come out a different colour to my hair! Not cool. I am trying to find where I let you know but there is no button for feedback to the colourist Lucia I. Just a review area. Please can Lucia I contact me! thanks 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJackie H.- Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Still never receivedPaid 5 dollars extra,never got hair color 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsKeith - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No changeMy hair looks exactly the same. Perhaps my hair is too dark, and there was no bleach or strong lightener. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsKirsten - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Why do I have two blacksI have not been satisfied with the selection of colors chosen for me. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsTammy - We truly appreciate your feedback! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! |