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Custom Color Set
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66,818 Verified Client Reviews |
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Didn't work, unfortunatelyDidn't lighten my hair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKelly - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Constant likes by friendsThis is the color all my friends state frames my skin tone well and my hair looks so health. Loving it. My sister started using the same color and she has been getting so many compliments! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSopia - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Perfect colorIt was easy and the perfect color ! And easy to change or keep the same color ! And i love how it comes automatic in the mail just when i need it ! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBetty - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
YesAfter adjusting my color I love it. Everything together is so handy and the color came out perfect. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeather - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
It's perfect!There is nothing better than having your own personal color! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLinda - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Color has been great for roots.Now that my hair is growing out, I will have to consult with staff to understand where to go now in order to maintain the multi/highlighted coloring which I like very much. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLydia - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Love the productsLove the products and plan on continuing receiving this 2-3 times per year. However a little disappointment with the reward program. I’ve been purchasing beginning 2012/2013 and none of those orders counted. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRobin - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not so perfectMy hair is Extremely difficult to color and my color is now strawberry blonde not platinum blonde as in the past. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTheresa - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Dried out hairMy hair felt great after the first two times and then it started to have that really dried out, hard feel to it. My ends split and really soaked up the pigment and became too dark. I needed almost 2” cut off and I’m letting it grow! There is also a really strong odor of ammonia with this color, thus the drying out of my hair issue. I don’t blow dry my hair and rarely do I use any type of heat styling. I have naturally “beachy” type waves. So I am no longer receiving this product. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Didn’t work on my hairOrder came fast, but it didn’t change my hair colour 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlanna - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |