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Custom Color Set
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66,793 Verified Client Reviews |
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It's perfect!There is nothing better than having your own personal color! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLinda - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Color has been great for roots.Now that my hair is growing out, I will have to consult with staff to understand where to go now in order to maintain the multi/highlighted coloring which I like very much. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLydia - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Love the productsLove the products and plan on continuing receiving this 2-3 times per year. However a little disappointment with the reward program. I’ve been purchasing beginning 2012/2013 and none of those orders counted. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRobin - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not so perfectMy hair is Extremely difficult to color and my color is now strawberry blonde not platinum blonde as in the past. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTheresa - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Dried out hairMy hair felt great after the first two times and then it started to have that really dried out, hard feel to it. My ends split and really soaked up the pigment and became too dark. I needed almost 2” cut off and I’m letting it grow! There is also a really strong odor of ammonia with this color, thus the drying out of my hair issue. I don’t blow dry my hair and rarely do I use any type of heat styling. I have naturally “beachy” type waves. So I am no longer receiving this product. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Didn’t work on my hairOrder came fast, but it didn’t change my hair colour 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlanna - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Never received my orderNot good- 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not the color I wantedI ordered medium brown golden but it looks more like copper on my hair. Hate this shade. :( 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLubabah - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Great colorExcellent product 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaria - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Hair colourExcellent coverage. I love this stuff. So much better than shop bought products that have fizzled out after 2 weeks 0 of 0 people found this review helpful. Did you? |