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Custom Color Set
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66,818 Verified Client Reviews |
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Grey coverage and tone down of brassinessAll eSalon products are great. This time I needed a change to my formula to reduce brassiness as I grow out my hair and give the rest of my hair a pick me up. They delivered the perfect formula and detailed instructions. It turned out great! Thank you eSalon! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJody - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate your sharing and Happy Coloring! |
Great colorI love the way this makes my hair look! The color is fantastic! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsErin - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Hair colorThis color looks good on me with my skin tone. I’m happy with it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJamie - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color! We appreciate your sharing and Happy Coloring! |
GreatIt was great. Same color as last one . 😊 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
BetterBetter than the last one 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTina - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
The kit is nice!I like the way the kit is put together. It makes you feel special. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmber - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Color kiI believe I ordered the full color kit and I got the root kit...I really needed the full color kit.... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarianne - We truly appreciate your feedback! Upon reviewing your profile, we see that you are currently working with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Roots were not covered.I loved the color and the pachaging is beautiful, but I was disappointed. I followed the instructions very carefully put my roots were not covered. The back roots were only blended and the hairline gray was pretty obviously still gray. I need either instructions on longer timing or another formula. I would email my colorist but I cannot find who to ask directly. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGloria - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Wrong colorI sent a picture of the color I wanted and after coloring my hair it was no where near the color I requested. I sent an email with pictures of what I requested and how my hair turned out and I still have not heard back from my colorist. I've used eSalon for years but the last 2 times I've tried to change shades I have not gotten what I've asked for. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShana - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Poor CoverageSadly, I won’t be using the product as it did not cover my grey even after adding grey magic. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAdrienne - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |