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Custom Color Set
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66,866 Verified Client Reviews |
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Finally got a great color!!It took a few orders, but I’ve finally got a color I like! And I’ve received the help I needed to learn how to color my own hair. I’m very grateful to be able to take care of my own color now and keep the gray away!! It’s hard sometimes to schedule a time to do it….. now it’s only me that I have to work around!! :-) 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsOdessa - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Love the colorI went darker due to a preference of my fiance. Did my color today and it looks great🙂 I do have a few grays that didn't seem to color but other than that, I am very happy with the results. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDonna - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. However, we’re sorry to hear that your hair color is not covering grays as expected. Your order is fully backed by our Color Happiness Guarantee, and we have noted your comments for your colorist to review before crafting future orders. |
Way too darkNot happy with this. I did ask for light brown and for gold rather than red tones. No red tones but no tones at all. Feels flat and very dark and followed instructions to the letter. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChris W. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
No Colour Change!!I followed instruction but when I rinsed out the colour , all the colour left my hair and I had my original colour back. I would not buy again. Did nothing for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVal - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not a good colorThe color I was sent looks like it will be more orange than anything else. My hair is more burgundy. Have to send it back now. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKym - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Colour was what I wanted, thank you!Love my new colour! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBarbara - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Hair colourOmg simply the best hair colour I have ever had thank you soo much. 0 of 0 people found this review helpful. Did you? |
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Very pleasedThe colour is exactly what I wanted, looks like highlights . Wanted to go lighter due to so much grey, the root isn’t as noticeable as before, resulting in longer periods between applications. Thanks 🙏 0 of 0 people found this review helpful. Did you? |
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My first colorMy order is exact color shade I love. Very easy to do. Texture of my hair is great. Makes coloring my hair effortless Thank you so much 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJanice - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate your sharing and Happy Coloring! |
Near perfect colorI appreciate that I have come very very close to the color I desire by working with the colorist. I am so happy with it! It is wonderful to customize the color even by a 10% shift. Also, The E-Salon color is gentle on my hair. No drying out. The shampoo and conditioner that comes with it are excellent. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaryalice - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |