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Custom Color Set
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66,793 Verified Client Reviews |
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Making my hair fall outI'm going to cancel this. Never have I put color in my hair that makes it fall out in chunks! Never again 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLynn - We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
I absolutely love the adjustmentI liked it before but was darker than I am use to, although my hair felt great. I asked for lighter and this adjustment to the color I love. Thank you 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDenise - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
LOVEIt was super easy with the step by step instructions and my color turned out GORGEOUS! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAshlea - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Great ColorThis color is great, been trying to go lighter for years, but never could get the color right. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBarbara - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Custom Color SetI have tried eSalon's coloring 3 times and not happy. I believe esalon products are not for my type hair. The coloring kit dried out my hair so badly. I had to use various other conditioners and oils to have my hair feeling healthy. The products may work for someone else. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWanda - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
My hair fell outI’ve lost so much hair, I’m super sad I will never dye my hair again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaria - We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Grey coverage and tone down of brassinessAll eSalon products are great. This time I needed a change to my formula to reduce brassiness as I grow out my hair and give the rest of my hair a pick me up. They delivered the perfect formula and detailed instructions. It turned out great! Thank you eSalon! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJody - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate your sharing and Happy Coloring! |
Great colorI love the way this makes my hair look! The color is fantastic! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsErin - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Hair colorThis color looks good on me with my skin tone. I’m happy with it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJamie - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color! We appreciate your sharing and Happy Coloring! |
GreatIt was great. Same color as last one . 😊 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |