|
Custom Color Set
|
66,866 Verified Client Reviews |
|
Sort by: |
|
Cancel my order and future ordersI asked for you to cancel my order. I noticed on my bank account you deducted money for the hair color. I appreciate your attention but since my finances changed I cannot afford the charge. Thankyou Kathy Rogers 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsKathy - Thank you for reaching out! We have reached out to you via email to see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Disappointing OutcomeThis is the third time I have used E Salon hair color...my best color outcome was my very first color...the second came out fairly well, but color did not stay well. This last one was very disappointing, not much of a change in color, even though I requested lighter shade, and lacking the lustre...I think that I am going to take a break for a while and maybe come back later in the year...Thank You, Dianne G 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsDianne - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Totally different color than last time!Not sure what happened but this color is totally different than last time. It is orange not golden. I'm going to my hair dresser to try and get it fixed. I will probably cancel my subscription. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsTerii - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Changes to colourI asked my colourist to make a change to my colour and she did a perfect job! 0 of 0 people found this review helpful. Did you? |
|
I’m impressedI’m impressed with my custom color, first try and it’s perfect, thank you Crystella L. I have lots a gray and the coverage was on the money, the color is beautiful and the color evened out the different shades of color I had on my hair, I couldn’t be more happier. I will continue with eSalon, I definitely recommend them. Thank you. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsNorma - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, and your smooth results! We appreciate you sharing and Happy Coloring! |
Just what I was looking for!This hair color system was so easy from beginning to end. The questions that are asked to get your perfect color are just right. I love my color, it was easy to apply and made my hair so healthy and shiny! Don't hesitate if you are unsure! You won't be disappointed! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsKatie - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
First timerGreat directions. Hair felt very soft after treatment. Color covers my grey very well 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsEileen - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
colour is better than salon AND cruelty-freeI was actually looking for a cruelty-free option to cover my grey and found eSalon -- I was pretty sure the colour would be just ok -- turns out the colour is better than what my salon would give me. The salon colourist always said my hair was too grey for a medium brown and needed greater saturation/darker brown to cover the brassiness -- I took a chance and ordered a medium brown from eSalon and gave a note to the eSalon colourist that I was worried about brassiness: The colour I got was PERFECT. It covers my greys, leaves no brassiness and is the most natural looking shade I have had in years. Thank you eSalon! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsAmanda - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
BeautifulLove the color didn’t turn orange with my natural red hair 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsKim - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair. Happy Coloring! |
Great colourThe process was easy and the colour looked amazing - all in the comfort of my own home. Only disappointment was that it took 2 weeks to receive my colour after ordering (however, I live in Australia). I have kept this in mind for my next delivery and have increased the frequency from every 8 weeks to every 6 weeks. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsLauren - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |