66,818 Verified Client Reviews |
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No Colour Change!!I followed instruction but when I rinsed out the colour , all the colour left my hair and I had my original colour back. I would not buy again. Did nothing for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVal - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not a good colorThe color I was sent looks like it will be more orange than anything else. My hair is more burgundy. Have to send it back now. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKym - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Colour was what I wanted, thank you!Love my new colour! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBarbara - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Hair colourOmg simply the best hair colour I have ever had thank you soo much. 0 of 0 people found this review helpful. Did you? |
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Very pleasedThe colour is exactly what I wanted, looks like highlights . Wanted to go lighter due to so much grey, the root isn’t as noticeable as before, resulting in longer periods between applications. Thanks 🙏 0 of 0 people found this review helpful. Did you? |
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My first colorMy order is exact color shade I love. Very easy to do. Texture of my hair is great. Makes coloring my hair effortless Thank you so much 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJanice - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate your sharing and Happy Coloring! |
Near perfect colorI appreciate that I have come very very close to the color I desire by working with the colorist. I am so happy with it! It is wonderful to customize the color even by a 10% shift. Also, The E-Salon color is gentle on my hair. No drying out. The shampoo and conditioner that comes with it are excellent. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaryalice - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
Do not recommend! Waste of time and money.Answered all introductory questions for “my color” as closely to my natural hair color and what color I usually get done by my stylist to cover grays. I have naturally dark brown hair and usually get just a shade darker of all over (roots and ends) color. This kit turned my roots a terrible orange brassy color! Now I have to get a work in appointment with my stylist ASAP! :-/ It also took about 25 minutes of continuous rinsing to get the color rinsed out after the application process was done. Won’t be trying again. ** Live and Learn.** 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Needs improvementCan not get the color i want 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKimberly - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Not my cup of teaBox came a few boxes were crushed. The hair color burned my scalp. I just want to cancel 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPatty - We’re sorry that you were unhappy with your experience and the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |