66,793 Verificado Comentarios de clientes |
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Perfect CombinationMy hair mix is perfect. I send in my photo and expressed the color I desired, and my colorist fulfilled her assignment to my satisfaction😉 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRochelle - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Pretty ColorThe color itself was very rich and pretty but waaaay darker then I thought it would be. Very happy over all with esalon, I will be adjusting my color and continue at home color! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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First timerI absolutely love the color!! It’s better than the salon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTracy - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
It was okI am not impressed that it didn’t cover my greys at all. The color is dull and not shiny. I had high hopes. I’m hoping we can correct this issue. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJen - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Did nothing for meI followed the instructions perfectly and it did nothing for my hair. Barely covered my grays and it dyed my hair a LIGHTER brown than it already was when it was supposed to be black. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJacqueline - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Not for grey hairZero grey coverage. All it accomplished was to damage my hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBeverly - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Drab colorI’ve done my hair myself for many years using box color and have had better results. The kit is easy, but the colors are very drab. I asked for a vibrant strawberry blonde but got a murky brown with a hint of very faint copper. This is after sending photos of my current color and following instructions perfectly. It covered evenly but the color is blah! Why so expensive if you can’t use quality pigment? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKimberly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. We appreciate you reaching out! |
Impressive!This is my first time using eSalon, and I'm impressed! The color is spot-on, and it hasn't faded despite many washings. I'm looking forward to my next shipment. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarilyn - Thank you for your feedback. Our team of licensed colorists loves being able to craft the ideal shade for our clients at home! We look forward to blending your next color soon! |
my hair looks great!Easy to follow directions and great results at a reasonable price -- what's not to love? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSeyward - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results - PLUS saved you some money! We appreciate you sharing, and Happy Coloring! |
Root colorI am happy with the results of the custom color for covering regrowth. I am a little confused with not pulling the color through the rest of my hair to restore some color and diminish brassy tones. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGrace - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |