66,880 Verified Client Reviews |
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Love this colorI have been doing the same color for quite some time and decided I wanted something new. I sent a picture of an actress with a similar color to what I wanted and crossed my fingers and waited. The color they sent is perfect!!!! I absolutely love my new color! I do not know how they do it, without ever having met me, but this company knows its stuff! I have been coloring my hair for many, many years and I have never been happier with the color, and condition, then I am now, even when going into a salon and having it done "professionally". Love this company and its products! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBonnie - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
I love the color and the ease of useI am older, and this hair color kit is so easy for me to use. The color is just perfect for me, and the shampoo and conditioner that come with each shipment make my tired old hair feel and look good. The customer service is fabulous. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPeggy - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Amazing!So impressed, worked out darker than I thought but I love it! 😊 such a good saving from going to the salon. 0 of 0 people found this review helpful. Did you? |
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Dark brown violetLove love the reddish purple color!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDenise - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Great hair colorSo far so good. It's been almost 2 weeks and gray is still covered. I was hesitant about what the color would look like, but to my surprise, I really like it. I will buy again 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristine - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Will order againIt was a darker color than i have had in the order prior but the color is always long lasting and covers my gray. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmy - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Nicely presentedUnfortunately, this is still far too red. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTrisha R. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn’t follow my requestI had asked for my color to be lighter, but it was still very dark 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEllen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not suitableThe color and toner was too strong, didn't use it 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJean C. - We truly appreciate your feedback. At eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Still Too DarkRequested a lighter brown. However, darkness was about the same. In addition, there seem to be too much mahogany. Maybe more copper is needed?? Was hoping for a summer look 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNancy - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |