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Custom Color Set
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66,818 Verified Client Reviews |
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Orange hair isn't my color!Tried the first color, Dark brown with gold highlights, the touch up spray turned my roots orange! Decided to request a darker color change for the next order. I'm legally blind, couldn't find the color chart so I called Customer Support for help with that but after holding for forty minutes, none were available. I changed my next order for a Darker brown, not with gold, just Darker. My next box arrives with the same order but with a darker color, this is not what I wanted! I called Customer Support, the colorist was argumentative with me, saying I didn't request an actual change, but the Colorist via email did not request further information from me to clarify the problem. The rude attitude from the colorist is not what I expected! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnonymous - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Custom color setI love the long lasting rich color! So happy I found this product! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAndrea - Thank you for the amazing review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
My Favorite way to color my hairGreat results 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRoseann - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
I LOVE eSalonMy hair looks absolutely great and on point with what it looked like before the gray took over. The gray is covered and almost acts like a highlight of the color. No boxed color kit (or salon) beats it. This is the best!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDeborah - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Good color setI like it! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCathy - Thank you so much for sharing your joy with us! We are happy to hear you love the outcome of your hair. Happy Coloring! |
Looks naturalI’ve been using eSalon for 3 years now my natural color is a strawberry blond. My Esalon color match is a perfect match, I get compliments and people are surprized when I tell them I color my hair. People comment that it looks so natural and looks beautiful. Very happy with my color and the way it makes my hair feel good and not dried out. When I briefly stop getting my color from esalon and used store bought hair color I regretted it and started my auto shipment of color back right away. I believe esolon is as good or better then going to a salon especially saving all the money I would spend. I never write reviews but this product is awesome and I hope it will help you make your decision to use it or not. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWanda - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Coverage didn't "stick" as well this timeThe color is great! I'm very pleased with that part. The actual gray coverage didn't seem to take as well this time. I followed all of the instructions and tried to target the gray patches first, but the coverage wasn't nearly as good as my previous bottle. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKerri - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great ProductThis hair color worked way better than the others on the market. Better coverage, just as easy to use, and true to color. I just wish they included a cap while the color is processing. That would make it much easier. Think about including it...........would only cost penny's to do. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJudith - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
couleri love the colour and a friend of mine bought the product when she saw my hair but i forgot the referal her name is Lisa Alexander 0 of 0 people found this review helpful. Did you? |
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This was, by, far the best brown color for me that I've ordered thus far!I am still finding it difficult to cover my gray roots for longer than 2-3 weeks...any suggestions? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSharee - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |