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Coloured my hair darker than describedMy hair was coloured darker than described, after following the instructions exactly. The colour is nice and shiny and has a nice smell, however I am disappointed to have the incorrect colour. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Alanna! WE are so sorry to hear that your color turned out darker than expected. Please check your emails, your colorist has contacted you to help you further. |
Ma couleurJe suis très contente 😊 mais les cheveux manquent de brillance 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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What a revelation!Just got round to colouring my hair with colour bought last month. I went from blonde to dark mahogany red. It was so simple, just followed the instructions with care. My colour looks and feels fantastic! Yay!! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Finally...Have only used 'grocery store' boxed brands in the past. I admit, I was a bit nervous to try my package out, and waited for 10 days before I finally read the instructions and jumped in. I couldn't be happier with the results. Seriously, I can't imagine going back to anything else but e Salon! Thank you so much. You are everything promised, which is a rare deal these days. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Love my color!I love the fact I can have my black hair with purple highlights. I have people stopping me and saying they love my color and hair. I have hair down to the top of my butt. Plus I have more hair and grows it faster then average person. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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WowI just dyed my hair and I have never got this color in any hair salon. I love it! I am hooked. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Great!I can't believe how great this color is! When my colorist moved out of state, I decided to give this a try. It truly matched my stylists coloring and best of all, no sitting around at the salon or paying high prices. My hair feels soft and healthy afterwards! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Farbe prima, Geruch gewöhnungsbedürftigIch habe diese Farbe zum 1. mal benutzt und bin damit vorerst zufrieden. Sie hinterlässt in den helleren Längen keinen silbernen Stich, wenn man sie ausspült. Der Geruch des Entwicklers ist sehr kräftig, anders als bei Gly…Farben. Wenn die Farbe nicht ausbleicht, bin ich zufrieden. Die Anwendung ist ganz simpel, ich brauche keine 2 Farben mehr abwiegen und mischen, also durchaus eine Erleichterung, Alles ist sehr nett verpackt und toll erklärt. Ich bleibe erst mal dabei. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Leider Erwartungen nicht erfülltFarbe ist ok jedoch wurden meine grauen Haare nicht gefärbt 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJudith S.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Too pricey n not enough gray coverageThis is rip off! They advertise $9.99 I signed up they charge me $9.99 the 2nd auto ship was $34 what a rip off ! I wasn’t aware of the amount charges. Honestly it’s not enough gray coverage . I need refunds I want my money back not satisfied customer. Don’t fall on the advertising!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoyce - We're so sorry for any confusion about our pricing and that your color did not give you the gray coverage that you expected. We want to make this right and will be reaching out to you shortly. Please check your inbox for next steps! Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |