66,844 Verified Client Reviews |
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coloring at homeI had some difficulty mixing in the bottle. A large clump got caught at the top and it was difficult to mix it thoroughly. The final color was a little lighter than I thought it would be, and it didn't cover the grays very well at my temples. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKatrina - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Just enoughColor coverage over grey's....grrrr Supposed to cover these stubborn greys! 0 of 0 people found this review helpful. Did you? |
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Too DarkDefinitely not a strawberry blonde. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLeslie - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Too DarkThis time my color was far darker than the previous coloring. The color is pretty but for some reason, it looks so much darker than before. Could it possibly been changed somehow? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBarbara - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Terrible ColorIf I could give my "custom" color a zero I would. Sent a picture and a color stylist created a color that looks like shoe polish! Awful experience. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSheryl - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color setGood coverage of white/ gray at the roots With only doing the roots I still have mini shimmering white hairs through the rest of the head wish you would cover those also to make the color 100% perfect it is now 99.9% perfect 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsPaula - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
ColorPerfect match! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Nice Hair ColorEasy directions, nicley packaged. My hair feels clean and soft after dying compared to store brand hair colors 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLia - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Love this color!Best color ever! I finally found my forever color! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarla - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Love this colorI have been doing the same color for quite some time and decided I wanted something new. I sent a picture of an actress with a similar color to what I wanted and crossed my fingers and waited. The color they sent is perfect!!!! I absolutely love my new color! I do not know how they do it, without ever having met me, but this company knows its stuff! I have been coloring my hair for many, many years and I have never been happier with the color, and condition, then I am now, even when going into a salon and having it done "professionally". Love this company and its products! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBonnie - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |