|
Custom Color Set
|
66,880 Verified Client Reviews |
|
Sort by: |
|
Not the right colorI asked for lighter brown. What I got was dark. Much darker than my current color. My roots look awful. I'm going to have to get it fixed at a salon. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsKathleen - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
I like the colorBut I wish it would last longer. I received an almost empty bottle of the Developer. I was not able to apply it. I just did the front rim of my hair. Didn’t have enough. Please sent me another 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMaria - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our represtatives to resolve your concern. Please let us know if there is anything else we can do to help! |
Not pleased with my last colorMy last color failed within 2 or 3 washings. If this happens again I will be canceling my order. After about 2 weeks is just washing out not pleased at all. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJanis - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Well Organized and Easy to Use, Sufficient product amountThe color set I received was more than sufficient for my 18 inch length hair. My color however, was a little too dark from my natural color. The quality seemed very good however, after about 1 month of washing my greys are starting to show. I usually get a fully 6-8 weeks with my salon color given I wash maximum 2x per week. The gloss is good and the hair follicle seems happier with the color imbedded. Worth a try and knowing adjustments can be made is a great option. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMelissa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Black and dullMorning I did my hair colour on Friday, as per the instructions, however it came out very dark closer to black than brown and it looks dull and dry. I have put a treatment on Sunday night with the hopes of it bringing some life to my hair but its still looks over-processed and not at all like the natural brown of the first set. is there any way to get it lighter and more natural looking? 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsElichè L.- Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Best DIY coloring setThis was first time to colored my hair by myself. I made a mess in my bathroom sink lol. However the color covered my grays and brought life to my hair. After my hair dried I did not see the change. I notice a more balance to my hair in a day or two. I’m looking forward to doing this again and I will cover my sink with an old towel. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMary - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your customized color! We look forward to the next opportunity to delight you! |
this is the best hair colour I've used and I've used a LOT!I used my colour this morning, Saturday, I only ordered it on wednesday! It was easy to apply and has successfully blended in the few grey strands and the orangey hue that a shop bought colour had given my hair. I now have shiny light brown hair, I will definitely continue to use my custom colour. 0 of 0 people found this review helpful. Did you? |
|
eSalon keeping me and my hair lucious and beautiful, alwaysGreat team of experts and Aline is one of the best. I get the greatest advice and she chooses my colours wisely. My hair colour has never looked better and the care kit always makes me smile. Everything in a little box of happiness every couple of weeks. What's not to love and look forward to. Thanks eSalon for your tender loving care, I do appreciate it. Jody in Holland :) xx 0 of 0 people found this review helpful. Did you? |
|
Perfect colorEasy application and a pleasure not to spend 3-4 hrs in a salon. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsAnn - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Covers gray and brightens hairThe custom mix worked great to cover gray. No problem applying myself. Easy and affordable! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsSusan - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |